Fraud Blocker

Discover the full Birdie platform

Everything your care business needs - from care management and rostering, to finance and auditing - made easier, faster and safer

Care Management

Forward-thinking care management tools that enable you to spend more time on care and less time on admin

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Plan and Schedule Tasks

Create a task plan that aligns to your clients' unique needs and goals

Digital Body Maps

Record anything from cuts, bruises, pressure sores, skin conditions and injuries

Client Information Profile

All the information needed to start conversations, break the ice and improve trust with clients

Medication Management (EMAR)

Create and share medication schedules that reduce the risk of error

Digital Assessments

GP Connect (Now live)

Seamlessly access client health records and save hours of back and forth with the GP or Pharmacist

Rostering

Spend minutes - not hours - on rostering, giving you more time with your team, your clients and your business

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Rota Templates

Map out your ideal rota and create a more predictable schedule of visits

Visit Management

Ensure your carers have a comprehensive list of tasks and medications to complete on their call

Scheduling Calendar

View a full week of scheduling for each client within your service

Built-in Filters

Scale your rota with built-in filters, sorting and search

Drag and Drop Tool

Quickly move visits and account for last-minute changes across your rota

Travel Time Visuals

Get an immediate understanding of travel and its impact across your rota

Finance

A centralised finance system to help your save time on billing, invoicing, payroll and more

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Flexible Suite of Pay and Invoice Rates

Single. Banded. Fixed. Service Type. Travel. Holiday. Every type of rate you can imagine.

Recurring subscriptions

Add a recurring subscription fee to an invoice to ensure all extras are accounted for

Split Invoices for Multiple Funders

Accurately invoice and maintain cash flow for multi-funder contracts

Gross Pay Data Generation

Quickly generate the data needed to report on operations, import into accounting tools and pay your carers

Funding and Contracts Set Up

Maintain an accurate record of all client contracts across your service

Invoice Templates

Save time by using pre-set invoice templates and configuration settings

Rates Uplift

Make quick adjustments to rate cards using the uplift tool

Record Ad-hoc Expenses

From shopping to additional mileage, easily record extra expenses on invoices and paysheets

Record Ad-hoc Deductions

From credit notes to pay advances, easily record deductions on invoices and paysheets

Visit Confirmation

An easy reconciliation and confirmation process for your visits

Visit Fees

Quickly add an additional cost to your invoice rates, i.e. for  long-distance travel

Single and Bulk Invoice Actions

Birdie makes it easy to action one or multiple invoices for a stress-free month end

Email Invoices to Payers

Email invoices directly to payers and keep revenue moving into your business

Create Payer Profiles

Maintain an active record of payers across your service

National Minimum Wage Top Up

Identify carers at risk of being below National Minimum Wage and record top-ups as you need

Remittance Advice

Add remittance slips to invoices, so funders have a clear summary of what to pay

Quality and Compliance

Grow your business with confidence with a platform designed for the future of care

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Inbox / Real-time Alerts

Track and coordinate all issues and concerns raised within your service

Client Feed and Notes

Auditing made simple, with a central place for all client information and evidence

Action assignment

Assign clear actions and maintain accountability across your team

Provider Information Return (PIR) Data Report

Easily access the information required for key PIR questions

Tags for Evidence Gathering

Use tags to categorise evidence and quickly surface it for regulators or tender applications

Client Auditing Forms

Evidence key client touch-points and ensure feedback is gathered at regular intervals

Email and SMS Notifications

Set up email or SMS notifications for critical updates and personalise your settings

Audit Trails of Changes

Access a clear log of key changes made, from assessment reviews to alerts resolution and more

Care Circle

Keep your clients’ families and loved ones informed and involved - every step of the way

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Insights into Daily Wellbeing

From physical wellbeing and daily mood to food intake, stay on top of loved one’s day

Recipient-specific sharing codes

Specific access codes to share vital information while ensuring it remains protected

Third-Party Access

Birdie makes it easy to share clinical details with nurses, councils and emergency workers

Family App

Go above and beyond, with an app that keeps families informed and involved

Workforce Experience

Easy-to-use features that help your workforce stay motivated and engaged while delivering quality care

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Message Centre

Quickly send updates - from rota changes to company news - to carers throughout their busy day

Carer App

Everything a carer needs, from weekly rotas, task lists, PRNs and more

Create Care Team Profiles

Create a holistic record of your care team, from onboarding documents to skills and working hours

Store and Manage Onboarding Documents

From DBS checks to contracts, Birdie makes it easy to store carer onboarding documents

Store Skills and Training Records

Maintain a clear record of all training, certifications and skills for your care teams

Carer Feed

Benefit from a central place for all carer information and interactions

In-App Timesheets

Provide carers with a clear breakdown of time, mileage and travel, ahead of payroll

View and Add Termination Details

Helpful workflows to record details and remove visits when a carer leaves your service

View Training Expiries

Stay compliant, with total visibility into staff training and upcoming expiry dates

Analytics

Unlock growth by bringing together your business’ data in one place, so you can identify trends and improve

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Q-Score

Know where you stand with the CQC, CIQ or CIS - any time, any place

Care Delivery Trends Reporting

Access a weekly report on carers, helpful for objective appraisals and identifying training needs

Care Management Trends Reporting

Review trends across your team and support them to monitor and improve their area of care

Hours Delivered Reporting

Easily monitor how your hours are growing and set alerts if scheduled hours go over or under

Profit and Loss Reporting

Critical visibility into the health of your business, so you can review where margins can be improved

Medication Tasks Reporting

Review that medications are being recorded and identify where to improve

Holiday Pay, Accurals Reporting

Accurately pay carers for the holiday they have accrued logging time via the Birdie app

Electric Call Monitoring (ECM) Reporting

Access visit logs formatted for specific electronic call monitoring requirements

Scheduled Report Updates

Create automatic alerts for when key metrics change, i.e. if medication compliance falls under 90%

Create Custom Dashboards with Explore

Access an extensive suite of data points, enabling you to create your own custom dashboards

Product roadmap

We’re committed to being transparent with our partners, whose feedback is vital to building products that solve real challenges in care. Check out our public roadmap to see what we're up to right now!

View product roadmap

Ready to see if Birdie might be a fit for your business?

At Birdie, we believe technology should be a catalyst for real change. That's why we're committed to helping homecare providers of any size realise ambitious goals.

Join the 1,000 agencies using Birdie's homecare technology to deliver over 30 million visits per year.

99.9% uptime

99.9% uptime

99.9% uptime

99.9% uptime