Discover the full Birdie platform

Create Custom Dashboards with Explore

Access an extensive suite of data points, enabling you to create your own custom dashboards

Scheduled Report Updates

Create automatic alerts for when key metrics change, i.e. if medication compliance falls under 90%

Electric Call Monitoring (ECM) Reporting

Access visit logs formatted for specific electronic call monitoring requirements

Medication Tasks Reporting

Review that medications are being recorded and identify where to improve

Holiday Pay, Accurals Reporting

Accurately pay carers for the holiday they have accrued logging time via the Birdie app

View Training Expiries

Stay compliant, with total visibility into staff training and upcoming expiry dates

View and Add Termination Details

Helpful workflows to record details and remove visits when a carer leaves your service

In-App Timesheets

Provide carers with a clear breakdown of time, mileage and travel, ahead of payroll

Remittance Advice

Add remittance slips to invoices, so funders have a clear summary of what to pay

Create Payer Profiles

Maintain an active record of payers across your service

Rates Uplift

Make quick adjustments to rate cards using the uplift tool

Single and Bulk Invoice Actions

Birdie makes it easy to action one or multiple invoices for a stress-free month end

Email Invoices to Payers

Email invoices directly to payers and keep revenue moving into your business

Visit Fees

Quickly add an additional cost to your invoice rates, i.e. for  long-distance travel

Schedule Periods of Inactivity

Identify periods where your clients will be inactive and no longer require visits

Essential Tasks

Empower your care team, with mandatory or essential tasks clearly labeled

Record Ad-hoc Deductions

From credit notes to pay advances, easily record deductions on invoices and paysheets

GP Connect (Now live)

Seamlessly access client health records and save hours of back and forth with the GP or Pharmacist

Schedule Shadowing, Supervisions, Introductions

Easily distinguish between different types of interactions, from care delivery to shadowing

Plan and Schedule Visits

Provider Information Return (PIR) Data Report

Easily access the information required for key PIR questions

Manage invoices with ease

Store and Manage Onboarding Documents

From DBS checks to contracts, Birdie makes it easy to store carer onboarding documents

Absence Management (coming soon)

Review upcoming leave, view past absences and request new holidays - all from the app

Transparency into worked hours

Integrated message centre

Easy-to-use carer app

Tags for Evidence Gathering

Use tags to categorise evidence and quickly surface it for regulators or tender applications

Pre-Set Workflows

Action assignment

Assign clear actions and maintain accountability across your team

Inbox / Real-time Alerts

Track and coordinate all issues and concerns raised within your service

Profit and Loss Reporting

Critical visibility into the health of your business, so you can review where margins can be improved

Hours Delivered Reporting

Easily monitor how your hours are growing and set alerts if scheduled hours go over or under

Medication tasks

Care Management Trends Reporting

Review trends across your team and support them to monitor and improve their area of care

Care Delivery Trends Reporting

Access a weekly report on carers, helpful for objective appraisals and identifying training needs

Q-Score

Know where you stand with the CQC, CIQ or CIS - any time, any place

Insights into Daily Wellbeing

From physical wellbeing and daily mood to food intake, stay on top of loved one’s day

Read-only notes and live updates

Carer Utilisation

Seamlessly view how each carer's utilisation measures against their preferred working hours

Visit Management

Ensure your carers have a comprehensive list of tasks to complete on their call

Rota Templates

Map out your ideal rota and create a more predictable schedule of visits

Simplified rates management

Gross Pay Data Generation

Quickly generate the data needed to report on operations, import into accounting tools and pay your carers

Split Invoices for Multiple Funders

Accurately invoice and maintain cash flow for multi-funder contracts

Recurring subscriptions

Add a recurring subscription fee to an invoice to ensure all extras are accounted for

Message Centre

Quickly send updates - from rota changes to company news - to carers throughout their busy day

Tags

Incident reporting

Create Care Team Profiles

Create a holistic record of your care team, from onboarding documents to skills and working hours

Purchase orders

Record Ad-hoc Expenses

From shopping to additional mileage, easily record extra expenses on invoices and paysheets

Mileage and travel rates

Notes

Client Auditing Forms

Evidence key client touch-points and ensure feedback is gathered at regular intervals

Actions

Automated workflows

birdie analytics

Recipient-specific sharing codes

Specific access codes to share vital information while ensuring it remains protected

Recipient access to care notes

Audit trails for third party access

Absences, holiday and working hours

Scheduling Calendar

View a full week of scheduling for each client and carer within your service

Drag and Drop Tool

Quickly move visits and account for last-minute changes across your rota

Auto-Assign Tool

Save time and find optimal matches for all visits that remain unallocated

Travel Time Visuals

Get an immediate understanding of travel and its impact across your rota

Skills Matching

Match carers with appropriate skills to visit schedules that require extra qualifications

Working Time Regulation (WTR) Alerts

Helpful visuals and rota warnings help you stay on top of Working Time Regulation

Assessment recommendations

Client Outcomes

Monitor progress and gather evidence towards goals, without compromising quality

Configurable care plans

Easy to use eMAR

Secure check in/out

Non-visit notes

Clinical Observations

Track clients' vital signs, record blood tests and document seizures

Document Upload

Easily upload client documents, from consent to care to delivery terms and conditions

Risk status for clients

Secure Call Monitoring

Ensure care is delivered at the right time and place with secure call monitoring

E-Signature

Collect client e-signatures for fully paperless onboarding

PRN Protocols

All the information you need to administer PRN medications with confidence

Digital Body Maps

Record anything from cuts, bruises, pressure sores, skin conditions and injuries

Plan and Schedule Tasks

Create a task plan that aligns to your clients' unique needs and goals

Store Skills and Training Records

Maintain a clear record of all training, certifications and skills for your care teams

Schedule by Continuity

Continuity criteria is surfaced across Birdie to ensure the delivery of person-centered care

National Minimum Wage Top Up

Identify carers at risk of being below National Minimum Wage and record top-ups as you need

Invoice Templates

Save time by using pre-set invoice templates and configuration settings

Travel rates

Assessment Review Tool

A built-in process makes it easy to review assessments and deliver responsive care

Medication auditing

Inbox

Client Feed and Notes

Auditing made simple, with a central place for all client information and evidence

Audit Trails of Changes

Access a clear log of key changes made, from assessment reviews to alerts resolution and more

Live dashboards

Email and SMS Notifications

Set up email or SMS notifications for critical updates and personalise your settings

Third-Party Access

Birdie makes it easy to share clinical details with nurses, councils and emergency workers

Family App

Go above and beyond, with an app that keeps families informed and involved

Custom reports

Real-time alerts


Carer Feed

Benefit from a central place for all carer information and interactions

Visit Confirmation

An easy reconciliation and confirmation process for your visits