Workbook
The homecare technology buyer's guide 2025
Your step-by-step workbook for choosing the right homecare technology for your business.
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Making the switch to smarter care technology
When there aren't enough hours in the day and margins are getting tighter, switching to the right technology becomes essential. But change can feel daunting, especially when you're already managing a busy care operation.
That's why at Birdie, we've designed a switching process that ensures you're supported at every step.
92%
of partners report overall care quality improvements after switching
56%
average time savings in overall operations
77%
of agencies see positive increases in profit margins
See how simple switching to Birdie can be
Hear from our Implementation Team about our guided switching process and how we ensure a smooth transition for your team and clients.
Worried about switching care systems?
Many care agencies delay making much-needed technology changes due to common misconceptions about what switching involves. Let's address these concerns head-on.
Switching means downtime and disrupted care delivery
There's no need for any disruption to care delivery! Our staged approach means care continues uninterrupted while the transition takes place in the background.
We're too small/busy/resource-constrained to manage a switch
Birdie provides structured support that reduces the internal resource needed for implementation. Our process is scalable for agencies of all sizes – from small providers with a few clients to large organisations with multiple branches.
Switching requires months of parallel running and double-entry
Birdie's phased implementation approach means you're only transitioning one component at a time, which reduces the need for extended parallel running.
We'll lose critical historical client data
Our approach ensures you keep all the information you need for continuity of care and compliance, while also taking the opportunity to refresh and update care plans as appropriate.
Our care team is too tech-averse to adapt to a new system
With the right introduction and training, care teams of all ages and technical abilities quickly adapt to and often prefer the Birdie app!
Your 5-week journey to smarter care management
Our structured approach breaks down the switching process into manageable steps, ensuring minimal disruption to your care delivery.
Week 1
Team communication and initial setup
Week 2-3
Staff training and care planning setup
Week 4
Finance setup and carer training
Week 5
Go live with visit scheduling and start logging visits
"The training for Birdie is really, really good - I know I can go back onto it and go straight to what I need at anytime."
Leanne Newman
Compliance Officer, Walfinch
Soar
Included with subscription
Interactive setup checklist
Change management templates
Learn-as-you-go training
Self-paced learning via Birdie Academy
24-hour support team access
Soar+
Enhanced support
Everything in Soar, plus:
Dedicated Onboarding Manager
Initial data migration assistance
Personalised implementation plan
Progress review meetings
Expert video guidance
Operations review post-launch
Hear from care agencies who've made the switch
Don't just take our word for it—hear from care providers who have successfully switched to Birdie and transformed their operations.
"Our demographic of carers tend to not be so 'au fait' with technology, and they were quite scared of the change - so we projected we'd lose some because of transitioning. And we didn't lose anyone. That says it all really!"
Tim Middleton
Head of Operations, Christie's Care
"One of our senior carers visited a client yesterday - and within 45 minutes this morning the profile, care plans and assessments had all been created in Birdie! It's just given us so much time back."
Shelley Harlin
Registered Manager at Numada Homecare
Is it worth the switch?
In a word, yes. A well-executed switch to Birdie delivers tangible benefits that transform how your care agency operates:
56%
time savings in overall operations
20%
median growth in care hours after one year
"After one year with Birdie, we've been able to grow our business by 20% while actually reducing admin time. The switch was the best business decision we made."
Care Agency Director
77%
of agencies see increased profit margins
92%
report overall care quality improvements
Ready to start your switching journey?
Making the move to Birdie is about more than just changing software—it's about transforming how your care agency operates. With our structured approach, comprehensive support, and proven track record of success, you can confidently make the move to smarter care management.
