Care Management

Care Management powered by data, designed to change lives.

Forward-thinking care management technology that enables you to spend more time on care and less time on admin.

Why choose Birdie for

Care Management

?

Keep your care personalised

Birdie’s data-driven tools provide deep insights into client needs, enabling you to deliver the best care possible.

Keep your clients safe

Create and share accurate visit plans effortlessly, spot issues instantly, and reduce the risk of errors.

Keep your carers confident

Over 50,000 care professionals use the Birdie app to access tasks, visit notes, digital body maps, medication schedules and more — making care delivery easier, faster, and safer.

Smart systems for quality care

"Our customer satisfaction is running at 98% - you don’t get that if you don’t get the basics right. One of the things birdie does is it helps us to get it right every time."

James Deeley
,
CEO
at
Alina Homecare

What’s included?

Digital Assessments

Industry tested and co-designed with agencies to make them the highest quality.

Plan and Schedule Tasks

Efficiently equip teams with everything they need to deliver quality care.

Digital Body Maps

Administer topical medication, record injuries - and act on them fast.

About Me Profile

Gain a deep understanding of client needs so that you can deliver the best care possible.

Medication Management (EMAR)

Manage everything from daily medications to PRN protocols with ease.

Carer App

If staff need extra support, they can raise any concern straight to the office, directly from the app.

Frequently Asked Questions

What is Birdie?

Birdie is the smart homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our data-powered technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to make easier, faster and safer choices for you and your clients.

What change management support do you provide?

Birdie has helped over 1,000 agencies feel confident making the switch to a new smart homecare technology. From our friendly customer success team to helpful resources, including a step-by-step implementation checklist, change management guide and extensive training academy, we’ll make getting up and running as smooth as possible. But don’t just take our word for it; see how one of our partners was able to onboard over 500 carers to Birdie.

My staff aren’t tech-savvy… Is Birdie easy to use?

Yes! We work with hundreds of agencies all over the country and we hear this concern a lot. We’ve tested Birdie repeatedly to make sure it’s user-friendly, and make the business of caring easier. The easy to use interface is many of our clients' favourite part of Birdie.

What types of care businesses use Birdie?

Birdie supports care businesses of all sizes to lead the way in care and grow to new heights with the power of data. From providers getting ready to onboard their first client to those with years of operating behind them, Birdie can support you. Franchise business or independent model? No problem. Local authority, private contracts or a mix of both? We’ve got you.

What is the Carer App?

Birdie’s Carer App was developed to change the way you care. During every care visit, your team will use the app to complete a report in just a few taps and share it in real-time with everyone involved in the care recipient’s care - so that everyone knows what’s going on.

Want to see what else is included?

This is just part of the wider Birdie platform, designed to support every part of your care business:

Product roadmap

We’re committed to being transparent with our partners, whose feedback is vital to building products that solve real challenges in care. Check out our public roadmap to see what we're up to right now!

View product roadmap

Ready to see if Birdie might be a fit for your business?

At Birdie, we believe technology should be a catalyst for real change. That's why we're committed to helping homecare providers of any size realise ambitious goals.

Join the 1,000 agencies using Birdie's homecare technology to deliver over 30 million visits per year.

Join Flock: The social care community

Social media, for social care.
Join Flock, the online network for social care that gives you free events, courses, meet-ups and much more.

Care Management powered by data, designed to change lives.

Forward-thinking care management technology that enables you to spend more time on care and less time on admin.

Keep your care personalised

Birdie’s data-driven tools provide deep insights into client needs, enabling you to deliver the best care possible.

Keep your clients safe

Create and share accurate visit plans effortlessly, spot issues instantly, and reduce the risk of errors.

Keep your carers confident

Over 50,000 care professionals use the Birdie app to access tasks, visit notes, digital body maps, medication schedules and more — making care delivery easier, faster, and safer.

Smart systems for quality care

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

  • View a clear list of tasks for each visit you attend
  • Perform and record tasks as they happen
  • Raise concerns and alerts in real time to keep care managers instantly updated
  • Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
  • Use our app seamlessly offline and in areas with low signal
  • Access key information including care plans, clinical details and visit notes for a smooth handover
01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

  • Ensure care is delivered at the right time and place with secure check in/out and geolocation
  • Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
  • View and filter through real time updates in your Inbox and keep a clear record of how you have responded
  • Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
  • Be guided through a structured reporting form, designed to capture relevant details about an accident or incident
01 / 03

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

  • View a clear list of tasks for each visit you attend
  • Perform and record tasks as they happen
  • Raise concerns and alerts in real time to keep care managers instantly updated
  • Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
  • Use our app seamlessly offline and in areas with low signal
  • Access key information including care plans, clinical details and visit notes for a smooth handover
01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

  • Ensure care is delivered at the right time and place with secure check in/out and geolocation
  • Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
  • View and filter through real time updates in your Inbox and keep a clear record of how you have responded
  • Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
  • Be guided through a structured reporting form, designed to capture relevant details about an accident or incident
01 / 03

Medication Management

Build and edit medication schedules with ease using our innovative medication manager

  • Audit and spot trends in a client’s medication schedule with easy to read electronic MAR charts
  • Use our list of medications, integrated with the NHS medicines database, to create error-free medication tasks
  • Create interactive digital body maps to ensure Care Professions know exactly what medication to administer - and how.
  • Equip care teams with the information to administer PRN medications with confidence
01 / 03

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

  • View a clear list of tasks for each visit you attend
  • Perform and record tasks as they happen
  • Raise concerns and alerts in real time to keep care managers instantly updated
  • Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
  • Use our app seamlessly offline and in areas with low signal
  • Access key information including care plans, clinical details and visit notes for a smooth handover
01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

  • Ensure care is delivered at the right time and place with secure check in/out and geolocation
  • Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
  • View and filter through real time updates in your Inbox and keep a clear record of how you have responded
  • Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
  • Be guided through a structured reporting form, designed to capture relevant details about an accident or incident
01 / 03

Medication Management

Build and edit medication schedules with ease using our innovative medication manager

  • Audit and spot trends in a client’s medication schedule with easy to read electronic MAR charts
  • Use our list of medications, integrated with the NHS medicines database, to create error-free medication tasks
  • Create interactive digital body maps to ensure Care Professions know exactly what medication to administer - and how.
  • Equip care teams with the information to administer PRN medications with confidence
01 / 03

Person-centred care profiles

Create a truly holistic record of each of evert care recipient’s unique needs, risks and goals

  • Centralise and update care records, client information and assessments in one platform
  • Build a detailed picture of your client’s unique personality and needs using our About Me profile
  • Choose from over 20 clinically-validated digital assessments designed in partnership with care agencies
  • Set and track each client’s outcomes, based on their own wishes and goals
  • Receive personalised recommendations on which assessments to complete for each client
01 / 03

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

  • View a clear list of tasks for each visit you attend
  • Perform and record tasks as they happen
  • Raise concerns and alerts in real time to keep care managers instantly updated
  • Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
  • Use our app seamlessly offline and in areas with low signal
  • Access key information including care plans, clinical details and visit notes for a smooth handover
01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

  • Ensure care is delivered at the right time and place with secure check in/out and geolocation
  • Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
  • View and filter through real time updates in your Inbox and keep a clear record of how you have responded
  • Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
  • Be guided through a structured reporting form, designed to capture relevant details about an accident or incident
01 / 03

Medication Management

Build and edit medication schedules with ease using our innovative medication manager

  • Audit and spot trends in a client’s medication schedule with easy to read electronic MAR charts
  • Use our list of medications, integrated with the NHS medicines database, to create error-free medication tasks
  • Create interactive digital body maps to ensure Care Professions know exactly what medication to administer - and how.
  • Equip care teams with the information to administer PRN medications with confidence
01 / 03

Person-centred care profiles

Create a truly holistic record of each of evert care recipient’s unique needs, risks and goals

  • Centralise and update care records, client information and assessments in one platform
  • Build a detailed picture of your client’s unique personality and needs using our About Me profile
  • Choose from over 20 clinically-validated digital assessments designed in partnership with care agencies
  • Set and track each client’s outcomes, based on their own wishes and goals
  • Receive personalised recommendations on which assessments to complete for each client
01 / 03
01 / 03

Supporting you to deliver high-quality care

"There have been many moments where I’m glad we have birdie. Whether it’s around tasks, or care workers notes, we can have instant access to understand what’s happened in a particular circumstance"

Laura, Regional Director at Alina Homecare

All the features you need

Expand

Who can tell you more about Birdie?

We want to show you all that the Birdie Platform has to offer, starting with a free, personalised demo. No hard-sell. No patter. Just a chance to see what Birdie can do for you!

Here are some of the Birdies you may meet:

Safina

Working at Birdie since 2019

Tasha

Working at Birdie since 2022

Sharjil

Working at Birdie since 2019