Made for every area of homecare
Phil Mason, Business Manager at Key 2 Care
Before Birdie, we may have considered a 48hr update to a care plan quite responsive, but now we can do the same in five minutes. We are providing better, person-centred care.
How Birdie works
Care more, worry less with smart technology that's always by your side
Get everything (and everyone) working together
Birdie is built as one, so it works as one. Stop juggling multiple systems and having to enter data in different places, and start working in one unified platform that connects care, rostering, finance, compliance and more — with a secure carer app that keeps everyone informed.
Unified client records
Care plans, visit notes, and eMAR in a single client profile.
Seamless rostering
Schedule visits that automatically connect to care plans and generate accurate timesheets.
Integrated billing and payroll
Create invoices directly from completed visits without duplicate data entry.
Automation
Save hours each day with task workflows and evidence tagging.
Secure carer app
Keep everyone informed and connected.
See everything, miss nothing
Say goodbye to getting lost in spreadsheets, and make data-driven decisions with easy-to-use insights at your fingertips. Identify emerging risks before they become critical, ensuring safer, more proactive care delivery.
Real-time alerts
Instantly see medication alerts, late visits, and client concerns in one place.
Over 50 reports and real-time dashboards
Monitor carer punctuality, visit completion rates, profit and loss and much more.
Predictive CQC benchmarking
See your predicted ratings in real-time with Birdie's unique Q-Score
Family app
Provide transparency and peace of mind for clients' loved ones
Never feel alone again
No more being 'left to get on with it' with your technology. Get responsive expert support when you need it, learn from industry best practices and tap into the collective wisdom of our care community.
Quarterly one-to-ones
dedicated phone meetings with a Birdie expert to help you with every stage of your journey
Dedicated support team
Get specialist help in 10 minutes or less, seven days a week.
Birdie Academy
Access free training resources designed specifically for care providers.
Expert customer success teams
Hand-held guidance at every step, from implementation to growth
Product co-development
Participate in shaping new features based on your real-world needs
Flock
Join 2,000+ peers in the fastest-growing community for social care professionals.
Care more, worry less
Hear from homecare agencies who've transformed their operations with Birdie
"The advice I would give any agencies that are unsure about switching to Birdie is this: if you want to go to a system that cares about the quality of care, that works with you, that has brilliant customer service, then go to Birdie."
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"Prior to Birdie being introduced, it was very difficult to get that oversight of the quality of care being delivered. With Birdie, there's so much information available to us, from the analytical point of view, but also there's data and notes that we can drill down into."
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"When we trialed Birdie, it was like going into a different era. It was absolutely brilliant, and we found it really useful and easy for us to continue to grow at the pace we were growing."
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"Specific to care, you need a really, really good care management system - not just one that everybody else tells you is good. It's really important that the whole team and I trust the information Birdie gives us."
The Birdie Platform
Five products one platform, so you can stop firefighting and focus on what matters most
Running your care business shouldn't mean drowning in admin. Birdie's care management tools help you deliver high-quality care while cutting down on admin time, all with powerful analytics to give you complete oversight.
Stop care scheduling eating up your day. Birdie's rostering tools help care co-ordinators easily making better matches between carers and clients, and create efficient schedules that make every minute count.
Managing care agency finances is critical - but often tough - work. Birdie's finance tools help busy homecare agencies streamline billing, invoicing, and payroll while reducing errors and improving cash flow, with detailed analytics that help you .
Maintaining high standards and proving your quality to regulators shouldn't keep you up at night. Birdie's quality and compliance tools help busy care agencies like yours gather evidence, track issues, and prepare for inspections with confidence.
Recruiting and retaining quality carers shouldn't be your biggest challenge. Birdie's Carer App and workforce management tools help busy agencies engage, support and develop teams.
Three apps in one system
Managing your care business shouldn't mean juggling different systems for different users and different jobs. Our three purpose-built apps help care agencies, carers, and families stay connected and informed on every part of the process (from planning to paying, and everything in between), creating a seamless experience for everyone involved.
The Agency Hub
The command centre for your care business
Birdie's Agency Hub gives your office staff and managers everything they need to run your care operation. From care planning and scheduling to finance and compliance, it provides a comprehensive view of your entire business in one secure, web-based application accessible from any computer.
The Carer App
The essential tools in carers' pockets
The Carer App transforms how your team delivers care, putting everything they need on their smartphone. With minimal data usage (just 0.6MB per report) and offline capabilities, it works reliably even in areas with poor signal.
The Family App
Peace of mind for loved ones
The Family App keeps relatives informed and involved in their loved one's care. It provides appropriate visibility into care delivery without compromising security or privacy, reducing calls to your office while building trust with families.
The impact of working smarter, not harder
+20%
more hours of care delivered
+7%
increase in care recipients
+40%
average increase in profit growth
“The more trust we put in the information Birdie provides us, the better decisions we can make as a team.
Given that the decisions we make impact real people, and the quality of care they receive, it's super important that we got that care management system right.”
