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Message Centre

Communicate, coordinate and audit - all in one place.

Revolutionise the way you keep your care team updated and informed, wherever they are.

Build confidence

Ensure your Care Professionals always have the most recent details of their visits.

Improve responsiveness

Inform your team immediately about urgent rota changes and important client updates.

Audit with ease

Quickly surface evidence through a centralised hub for all your message.

Message Centre
How it worksFAQ’s

What partners love about Birdie’s Message Centre

Our highly-requested messaging tool helps partners quickly and effectively send updates with Care Professionals throughout their busy day.

React and respond quickly to changes

Choose whether to message one, many or all your Care Professionals about last-minute rota updates and urgent visits in a matter of seconds.

Guarantee peace of mind

Push notifications ensure messages aren’t missed and read-receipts make it easy to know that important updates have been received.

Review and surface information with ease

Clearly link all your past messages with particular visits or clients, so you can demonstrate the responsiveness and quality of your care.

Sara Alderson

Registered Manager

"In response to any client changes that I get notified of, I contact every single one of the care team for that client - instantly - and tell them about the change. It is just being that responsive. We can prove that within minutes of receiving a change, the staff knew what was going on."

Frequently asked questions

Everything you need to know about our features.

What is the Message Centre?
What sort of messages can I send?
Will the message appear on a Care Professional’s phone?