Digital body maps

Body maps can be attached to any concern raised from the Carer App. This includes cuts and bruises, pressure sores, skin conditions and skin integrity issues, injuries from accidents or incidents, medication concerns, and any other concern type. You can attach multiple body maps to a single concern (for example, bruising on both the head and elbow recorded at once). All body maps include precise location selection, concern type tagging, and timestamps for audit purposes.

Yes. Recording skin conditions with body maps is a CQC requirement. Digital Body Maps ensure you have a complete audit trail with timestamps, notes, body maps, and actions recorded directly to the alert or concern. This evidence is centralised in the Agency Hub and easy to surface for inspections.

Yes. When raising a concern in the Carer App, carers can attach body maps for accidents, incidents, skin integrity issues, medication concerns, or any other concern type. The body map tool allows them to select precise body locations interactively, and they can attach multiple body maps to a single concern if needed.

Body maps reduce risk when administering creams, patches, and other topical medications. Care managers set up body maps in the medication schedule, pinpointing exactly where medication should be applied. Carers view the body map before recording each dose, which helps prevent errors and gives managers real-time confirmation that the medication was applied correctly. This works for both scheduled and PRN topical medications.

Care managers view body maps in the Agency Hub within the Visit Log and Inbox tab. They can see all body maps attached to concerns, manage the status and severity of each alert, add comments, and track actions taken. All documentation is centralised with a complete audit trail for compliance and safeguarding.