Calm, confident and inspection ready.
Birdie’s Client Feed and Notes functionality will transform the way you audit and provide evidence of quality care.
What’s so good about Birdie’s Client Feed?
A Single Source of Truth
No more disorganisation. Get the full picture of the person you care for, in one place.
Find information fast
Quickly filter through individual care records and identify trends - and issues, fast.
Always be CQC-ready
Quickly surface care recipient-specific evidence for audits.
Transform your care with Birdie
Leverage filters for quick search
Filters include note type, visit status, alert status, alert severity, concern type and more.
Gather evidence using ‘notes’
Choose from over 7 categories when creating a note, including compliments, complaints, introductions and audits.
See all actions needed
Click in to see all actions associated with an individual client, so nothing is missed!
Centralised information
With Alerts, Visit Logs, Notes and Actions all in one place, Client Feed centralises information for all your clients.
”Having instant access to Birdie notes is marvellous. I can quickly scroll through previous carers’ notes if I’ve not been to a service user for a few days , and see if there have been any changes or concerns that I need to be aware of. Such a help.”
Frequently asked questions
What is Client Feed and Notes?
Client Feed and Notes is a place where you can see all the information collected during visits in one central place, for an individual care recipient.
Can I see the alerts for a specific care recipient?
Yes, you can. Alerts for an individual care recipient will be centralised within their Client Feed. Here, you'll also see the alert details, such as the status of the alert, category of the concern, the severity of the concern, and privacy settings.
How does Client Feed support me with auditing?
With Client Feed, you will be able to see details specific to a care recipient such as visit logs, alerts and notes in one central place, making it easy to surface evidence for audits.
Ready to work smarter, not just harder?
Transform your homecare agency with technology that connects, informs, and supports your team every step of the way.
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