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Stories of care, compliance, and growth

See how homecare leaders like Christies Care, Walfinch, and Wiltshire Support are using Birdie to transform their businesses.

Spotlight

How Harmonize Care is reinvesting 50 hours a week back into care with Birdie

Based in Long Melford, Suffolk, the team at Harmonize Care provides a range of domiciliary care services, including specialised end-of-life care. Faced with rostering and operational challenges from their previous software, they needed a new, reliable partner that would help them focus on what matters most: delivering outstanding care.

‍

50 hours

per week saved on scheduling

“We just wanted something different that was actually made by a company who knows something about care - whereas our previous provider seemed to have their finger in a lot of different pies, not just the care sector.”

Rachel Tighe, Owner at Harmonize Care

How Azure Care used Birdie to achieve a CQC ‘Outstanding’

Azure Care, a Kent-based homecare provider serving around 45 clients, including people living with dementia, learning disabilities, complex conditions, and long-term health needs.

In 2023, the team was aiming to move from CQC 'Good' to ‘Outstanding’. To do that, the team needed to do more than just provide great care - they had to prove it. This meant finding a way to clearly evidence the incredible work they were doing every day.

‍

1-2 days

preparing for CQC inspection

"[Birdie] just felt like it had been built for care providers...It felt like a complete, holistic system that would fit all aspects of everything we needed to do in one place."

Kiran Gill, Co-founder of Azure Care

All case studies

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Harmonize Care

See how Harmonize care switched to Birdie and saved on rostering admin time

Stories of care, compliance, and growth

Spotlight

How Harmonize Care is reinvesting 50 hours a week back into care with Birdie

50 hours

per week saved on scheduling

“We just wanted something different that was actually made by a company who knows something about care - whereas our previous provider seemed to have their finger in a lot of different pies, not just the care sector.”

How Azure Care used Birdie to achieve a CQC ‘Outstanding’

1-2 days

preparing for CQC inspection

"[Birdie] just felt like it had been built for care providers...It felt like a complete, holistic system that would fit all aspects of everything we needed to do in one place."

All case studies

Harmonize Care

50 hours

per week saved on scheduling

Azure Care

1-2 days

preparing for CQC inspection

Spire Homecare

Less than 5 minutes

pulling reports through Birdie Analytics

East London Care and Support

Norvic Healthcare

67%

reduction in care planning time

Ethica Care

80%

amount of time saved by using Birdie

Christies Care

2.8 to 3.4

improvements in the Christies Care Q-Score after care planning improvements

Astute Home Care

10 minutes

instead of 45 minutes to fill in a MAR Chart

Love2Care

100%

scheduled medications recorded each month

Britannia Homecare

Requires Improvement to Good

Wiltshire Support at Home

2x

The capacity to take on packages

Numada Homecare

10 new packages

taken on due to getting time back

Newcross

5,110

The number of messages sent in just the first two months of the feature beta

Helping at Home

39%

The average increase in care recipients, between the first and second year of a care business using Birdie

Walfinch

30 days

The average time it takes to onboard onto Birdie

Reed

55%

say technology gives them more visibility over their business

State of Tech, 2022

Caring Forever

75% less time

on medication audits

Christies Care

Christie's Care

was established in

1987

Alina Homecare

34

Alina Homecare branches using Birdie

CHD Care at Home

7/10

care businesses say technology that keeps family members in the loop is important for business growth

Prioritising People’s Lives

58%

say technology allows them to be more person-centred and responsive

State of Tech, 2022

Key 2 Care

400+

service users

CHD Care at Home

4 Branches

across Surrey