Stories of care, compliance, and growth
See how homecare leaders like Christies Care, Walfinch, and Wiltshire Support are using Birdie to transform their businesses.
Spotlight
How Beecared4 saves five hours per assessment with Birdie's SmartPlans
Based in Salford, Beecared4 is the area's largest homecare provider, supporting approximately 250 clients with a team of 92 care professionals. Recently recognised with awards for Greater Manchester Excellence in Care 2026 and National Complex Care Provider 2026, they deliver comprehensive domiciliary care.

5 hours
saved per care plan
"Once I realised the ethics behind how Birdie was doing it, it very quickly became apparent that this was AI managed, not AI just being blatantly used. SmartPlans is not about inputting data for the AI to rewrite. It’s a tool that creates personalised care plans based on actual conversations."
Victoria Barnes-Hudson, Registered Manager and Operations Director at Beecared4
How Norvic Healthcare doubled assessment efficiency with Birdie's SmartPlans
Based in Norwich, Norvic Healthcare is a rapidly growing homecare agency supporting around 350 individuals with a team of 200 care professionals. Providing a wide range of services - from general home support to palliative and learning disability care - they deliver over 18,000 hours of care a week.

2x
more assessments completed each week
“It’s definitely doubled our efficiency. We had 20 care plans done in a week using SmartPlans - which wouldn't have been possible before.”
Will Epps, Assistant Operations Manager at Norvic Healthcare
All case studies
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Spire Homecare
How Spire Homecare switched to Birdie for greater visibility
Large businesses
All Partners
Business Growth & Scaling
Operational efficiency
Less than 5 minutes
pulling reports through Birdie Analytics


Christies Care
Find out how Christies Care hits CQC Outstanding through smart technology
Large businesses
All Partners
Care quality & compliance
2.8 to 3.4
improvements in the Christies Care Q-Score after care planning improvements

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Astute Home Care
Find out how Astute Home Care delivers truly person-centred care
New businesses
All Partners
Operational efficiency
10 minutes
instead of 45 minutes to fill in a MAR Chart


Love2Care
How Love2Care's switch to digital has enabled them to keep responsive as they grow
Growing businesses
All Partners
Care quality & compliance
100%
scheduled medications recorded each month


Britannia Homecare
Learn how Britannia Homecare went from Requires Improvement to Good through innovative leadership
Growing businesses
All Partners
Care quality & compliance
Operational efficiency
Requires Improvement to Good
Britannia Homecare improved their CQC rating
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Numada Homecare
How Numada Homecare got their time back while taking on more care packages
Growing businesses
All Partners
Operational efficiency
10 new packages
taken on due to getting time back

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Newcross
Find out how Newcross communicates effectively without emails and whatsapp
Large businesses
All Partners
Operational efficiency
5,110
The number of messages sent in just the first two months of the feature beta
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Helping at Home
Find out how Helping at Home are growing their care business sustainably
Growing businesses
All Partners
Business Growth & Scaling
39%
The average increase in care recipients, between the first and second year of a care business using Birdie

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Walfinch
What makes Walfinch one of the most popular choices for homecare franchisees?
Large businesses
All Partners
Business Growth & Scaling
30 days
The average time it takes to onboard onto Birdie


Reed
A year on: Reed’s personalised home-health technology journey
Large businesses
All Partners
Care quality & compliance
Operational efficiency
55%
say technology gives them more visibility over their business
State of Tech, 2022

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Christies Care
How Christies Care found onboarding 500+ active carers onto Birdie
Large businesses
All Partners
Operational efficiency
Christie's Care
was established in
1987


CHD Care at Home
How CHD Care at Home delivers care that family members love
Growing businesses
All Partners
Care quality & compliance
Operational efficiency
7/10
care businesses say technology that keeps family members in the loop is important for business growth
State of Tech, 2022


Prioritising People’s Lives
Find out how Prioritising People's Lives moved from paper to digital
Growing businesses
All Partners
Care quality & compliance
58%
say technology allows them to be more person-centred and responsive
State of Tech, 2022
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