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Stories of care, compliance, and growth

See how homecare leaders like Christies Care, Walfinch, and Wiltshire Support are using Birdie to transform their businesses.

Spotlight

Future-proofing a 10x growth journey: how Spire Homecare switched to Birdie to sustain its scale

When a homecare agency grows tenfold – from 350 to 3,500 hours of care per week – the systems that once supported it can quickly become its biggest obstacle. For Wiltshire-based Spire Homecare, this successful expansion led them to a strategic decision: they needed a new technology partner that could cope with its next phase of growth.

Less than 5 minutes

pulling reports through Birdie Analytics

"With our previous software, we would be able to know which client had a care review, but that's as far as that data went. Versus Birdie Analytics, which gives you a percentage of completion for both care plans and additional documents. It's only going to make our care plans more accurate and better."

Luke Donohue, Managing Director at Spire Homecare

From Frankenplatform chaos to unified care: how East London Care and Support escaped the digital duct tape

Since 2009, East London Care and Support has been making a difference in the London Borough of Newham. They support over 100 people with everything from elderly care and dementia support to learning disabilities, autism, and mental health services.

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What makes them special? It's simple - they genuinely care about helping every person they support live their best life. Whether that's through their domiciliary care or specialist autism Rising Star day services, Director Tanya Lavis and her team focus on what really matters, building independence and helping people flourish at home.

[Birdie] cuts admin time, which is always good for a sector that moves as fast as care... what used to take days to complete now really only takes a couple of hours with Birdie.

Brandon Walsh, Operations Admin and Implementation Specialist at East London Care and Support

All case studies

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Spire Homecare

How Spire Homecare switched to Birdie for greater visibility

Stories of care, compliance, and growth

Spotlight

Future-proofing a 10x growth journey: how Spire Homecare switched to Birdie to sustain its scale

Less than 5 minutes

pulling reports through Birdie Analytics

From Frankenplatform chaos to unified care: how East London Care and Support escaped the digital duct tape

[Birdie] cuts admin time, which is always good for a sector that moves as fast as care... what used to take days to complete now really only takes a couple of hours with Birdie.

All case studies

Spire Homecare

Less than 5 minutes

pulling reports through Birdie Analytics

East London Care and Support

Norvic Healthcare

67%

reduction in care planning time

Ethica Care

80%

amount of time saved by using Birdie

Christies Care

2.8 to 3.4

improvements in the Christies Care Q-Score after care planning improvements

Astute Home Care

10 minutes

instead of 45 minutes to fill in a MAR Chart

Love2Care

100%

scheduled medications recorded each month

Britannia Homecare

Requires Improvement to Good

Wiltshire Support at Home

2x

The capacity to take on packages

Numada Homecare

10 new packages

taken on due to getting time back

Newcross

5,110

The number of messages sent in just the first two months of the feature beta

Helping at Home

39%

The average increase in care recipients, between the first and second year of a care business using Birdie

Walfinch

30 days

The average time it takes to onboard onto Birdie

Reed

55%

say technology gives them more visibility over their business

State of Tech, 2022

Caring Forever

75% less time

on medication audits

Christies Care

Christie's Care

was established in

1987

Alina Homecare

34

Alina Homecare branches using Birdie

CHD Care at Home

7/10

care businesses say technology that keeps family members in the loop is important for business growth

Prioritising People’s Lives

58%

say technology allows them to be more person-centred and responsive

State of Tech, 2022

Key 2 Care

400+

service users

CHD Care at Home

4 Branches

across Surrey

and Hampshire

Key 2 Care

400+

service users

Hear it from them

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Extra Help shares their experience with Birdie Support

How East London Care and Support escaped their Frankenplatform