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"The more trust we put in the information Birdie provides us, the better decisions we can make as a team. Given that the decisions we make impact real people, and the quality of care they receive, it's super important that we got that care management system right."

"With the way that Birdie works, our Registered Manager can easily check and ensure we're all ok when we're out on the road. It's just that simple communication that's so important."

"(With the Birdie Message Centre) I can see exactly who's read the message, and I can see when it was read. It gives us all this evidence, which is perfect for meeting CQC standards."

"Birdie was completely new to me - any kind of system that a care agency used was new to me! But I found it very easy to use."

"When we first started our branch we were with a different platform. We found that it wasn’t able to keep up with us. When we started using Birdie, it was like going into a different era. We found it really easy for us to continue to grow at the pace we were growing at."

It (Birdie) is the best thing ever. It really has made a huge difference!

78% of Birdie users save between 3-7 hours a week on rostering, billing and payroll.

birdie is easy to use from an office level and a carer level.

You have it on your device, you have it on your laptop - so it is very user friendly. It’s safe for the carers, and gives you a lot of peace-of-mind.

As a carer I think it’s brilliant because it’s so easy to use. It’s just basically, check-in, tasks are listed and then the medication is all listed, details everything.

We’re already seeing a massive, massive impact on our day-to-day with using the Birdie medication management system. We’re picking up on errors, and our auditing has seen a massive, massive improvement.

We’ve been really impressed with how open and honest people (at birdie) are - and that they’re passionate about delivering a really good service.

It’s proof that co-production in a very collaborative way works, and creates something that’s very fit for purpose for the people that really count - our care recipients.

Our back office staff are benefiting from Birdie - and as a Director and Registered Manager I’m benefiting from Birdie.

I’ve definitely noticed a big positive change in the team, because we’re all able to have more time to focus on the other areas of the business, and those back burner projects that always got pushed back.

Thanks to time saving and efficiencies, we have greater capabilities to implement better strategies to maintain and improve our rating and go for the ultimate ‘Outstanding’.

"Our customer satisfaction is running at 98% - you don’t get that if you don’t get the basics right. One of the things birdie does is it helps us to get it right every time."

There have been many moments where I’m glad we have birdie. Whether it’s around tasks, or care workers notes, we can have instant access to understand what’s happened in a particular circumstance.