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Rated Excellent based on 252 reviews

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Customer Story

birdie is easy to use from an office level and a carer level.

Emma Johnson


Head of IT and Admin


Christies Care

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Who can tell you more about Birdie?

We want to show you all that the Birdie Platform has to offer, starting with a free, personalised demo. No hard-sell. No patter. Just a chance to see what Birdie can do for you!

Here are some of the Birdies you may meet:


Working at Birdie since 2019


Working at Birdie since 2022


Working at Birdie since 2019

operations leaders

The control you need to take your operations to new heights

From franchise networks to multi-branch businesses, Birdie's all-in-one homecare technology is your foundation for complex and scaling operations

Rated Excellent based on 252 reviews

Drive your business forward with Birdie

birdie is easy to use from an office level and a carer level.

Emma Johnson
Head of IT and Admin

Unlock a new way to operate

Staff shortages making it impossible to grow your business? Agencies on Birdie see an average growth of 20% more hours of care in their first year by creating new efficiencies.

From how your care professionals spend time, to managing rostering, finance and more, Birdie's all-in-one platform can take your business into the future.

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Build confident, empowered teams

Leading a successful care business means investing in your people.

From intuitive onboarding to an app with clear insight into pay and absences, Birdie empowers carers from their very first interaction with you, earning it a 4.7 Trustpilot score.

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Transform operations through data

Does a lack of visibility into care make it impossible to know what’s going on, let alone how to improve? Birdie Analytics gives users 9 times more visibility on day-to-day tasks than other care management software.

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Lead the way in care quality as you grow

Does it feel like an impossible task to drive consistency across a growing service? Birdie gives you digestible insights on delivery trends, to empower branch or franchise managers to compare performance and deliver a consistent service that maintains your reputation.

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Frequently Asked Questions

What is Birdie?

Birdie is the homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our all-in-one technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to stand out and thrive in today’s evolving care landscape.

What types of care businesses use Birdie?

Birdie supports care businesses of all sizes to lead the way in care and grow to new heights. From providers getting ready to onboard their first client to those with years of operating behind them, Birdie can support you. Franchise business or independent model? No problem. Local authority, private contracts or a mix of both? We’ve got you.

What change management support do you provide?

Birdie has helped over 1,000 agencies feel confident making the switch to a new homecare technology. From our friendly customer success team to helpful resources, including a step-by-step implementation checklist, change management guide and extensive training academy, we’ll make getting up and running as smooth as possible. But don’t just take our word for it; see how one of our partners was able to onboard over 500 carers to Birdie.

How long does training take?

We know that adjusting to a new system involves some learning to get started. In order to make this journey with Birdie as smooth as possible, we've created a helpful, easy-to-follow training academy. Our Birdie Academy and step-by-step guides will help you feel confident and ready to get started in as little as 32 minutes.

What kind of support do you offer? Do I have to pay for it?

Through years of working with care agencies, we’ve seen that online chat is the best way to get your query dealt with as quickly as possible. Birdie’s live chat means you and your team can reach out to a member of our support team and expect a response in 10 minutes or less. The best thing? It’s free. You can also access hundreds of articles through the Birdie Help Centre, talking you through the key aspects of the system. Read more about the support Birdie provides!

I’m already using other software. Does Birdie integrate with it?

Birdie is set up to be fully interoperable, with a suite of open APIs and data standards available for integration with other care management systems and software applications. We seamlessly connect with the tools your teams uses every day, so inconsistencies are eliminated and effort is no longer duplicated. Check out our product philosophy here!

Is my data secure?

Birdie takes data security and privacy very seriously. We are fully compliant with the General Data Protection Regulations and Data Protection Act 2018 which ensures that your personal information is protected, handled and stored correctly. We don’t just meet, but exceed, the NHS Data Security and Protection Toolkit standards and are also certified to meet ISO27001 and Cyber Essentials Plus.

How much does Birdie cost?

No matter your business size, we’ve designed a pricing model that treats all our partners fairly. Each of Birdie’s plans has a cost per month, which is derived from the number of hours of care your network schedules and charged at an agreed hourly rate. This helps investment in technology stay proportional with business expenses as your business grows and provides full transparency into how your invoice is calculated. To get a quote, please get in touch with us!

Can I use Digital Social Care Records (DSCR) funds to pay for Birdie?

Yes! Birdie is an NHS England Assured Supplier, which makes us an available digital option for care businesses looking to take part in the Digitising Social Care programme, unlocking potential funding opportunities. Adopting and using a solution from the Assured Supplier List is one criteria for being able to access funding. That funding can be used to set up software, such as Birdie, to take your business and care quality to new heights.

My staff aren’t tech-savvy… Is Birdie easy to use?

Yes! We work with hundreds of agencies all over the country and we hear this concern a lot. We’ve tested Birdie repeatedly to make sure it’s user-friendly, and the easy to use interface is many of our clients' favourite part of Birdie.

What is Birdie Analytics? How will it support my business?

Birdie Analytics gives access to key performance metrics and ready-made dashboards, so you can see your business in a whole new light. We take information you and your care team capture daily and compile it into easy-to-understand graphs and reporting. The result? Insights that are simple to measure, track and improve upon, so you can unlock more efficient operating, mitigate potential issues with care quality and understand business blind spots.

Over 1000 partners with more time to care

Ready to see if Birdie might be a fit for your business?

At Birdie, we believe technology should be a catalyst for real change. That's why we're committed to helping homecare providers of any size realise ambitious goals.

Join the 1,000 agencies using Birdie's homecare technology to deliver over 30 million visits per year.

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