Building products the Birdie way
We work closely with our partners as we create new features and improve existing ones. From making updates based on customer feedback to running limited beta programmes to test new features, your needs stay at the heart of what we do.
Product Philosophy 1
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Product Philosophy 3
We are committed to ensuring you benefit from the highest quality of product, which means the work doesn’t stop once a new feature has launched.
We’re continuously reviewing the usage and performance of everything we release and we often launch new iterations of our features to improve on what we’ve already developed and build on the feedback that you provide.
Secure by design
Your trust, your data and your client's safety are of the utmost important to us. It’s why we take many steps to ensure we’re meeting industry best practice standards, including:
For more information on our security practices, click here.
Available for integrations
Our platform is set up to be fully interoperable, with a suite of open APIs and data standards available for integration with other care management systems and software applications. These allow you access everything from your care management data to your invoicing & payroll data. Our APIs also ensure:
A beta is an important step in the journey of a new Birdie feature. It allows us to gather initial feedback and respond to it before we share a feature more widely. Often we do this externally with a limited number of partners.
It’s great for us, as we can ensure we’ve built a high-quality product and it’s great for our partners, who can rest assured that they’re receiving new features that have undergone rigorous testing and review!
It all depends! Our partners are often excited to test a feature they’ve been waiting for but we have to consider lots of factors, including the number of participants required, who can invest time into providing us with detailed feedback and which job role or type of care provision our new feature will benefit the most.
Don't worry - we make sure you have plenty of resources to make the most of our tools and get stuck in straight away. Our dedicated Birdie Academy provides detailed, step-by-step guides on how to get set up and start using everything already available to you and our online Help Centre is available to dip into whenever you need reminders. When new features are released to you, we’ll make sure to email you across helpful guides, videos and tips!
If you need any guidance with new or existing features our Support Team are on hand to help.
Meet the brains behind Birdie.
We’re incredibly proud of the quality of our product and equally proud of our product managers, tech leads, designers and engineers who work tirelessly to make them a reality. They bring a wealth of experience from the home care, technology and healthcare industries!
See our products in action
Want to see what all the fuss is about? One of our team will be happy to show you what we have to offer with a free, personalised demo. No hard-sell, just a chance to answer your questions and show you what Birdie can do for you.