Founded in 2023, Astute Home Care provides live-in care services of the highest standard in Hertfordshire, London, and across the home counties. Astute Home Care promises a truly person-centred approach matching each client to the ideal care professional for their needs and goals.

Founder Mitchell Miller wanted to help his team of top care professionals focus. He wanted to give them freedom to put care delivery first, without spending unnecessary time in areas that weren’t adding value to their clients.

This person-centred approach had to be scalable and sustainable too — meaning that paper-based processes wouldn’t suffice. His solution would be finding homecare technology that helps care teams deliver high-quality care while cutting down on admin time.

But not all homecare technology is created equal. Mitchell's experience with care platforms in a previous role was that they never quite delivered: "We would go from one person having a problem with the software to two or three people gathering round them to help. It wasn’t just 15 minutes wasted then — it was 45 minutes because you have three team members trying to get something to work. Something like Birdie immediately reduces that impact.” 

With less time troubleshooting and more time to put towards quality care, Birdie's smart homecare technology offers Mitchell, and Astute, the user-friendly features they need.

“I wanted the best tech when I founded Astute. Birdie’s probably the first system I’ve seen in 10 years working in the industry that really takes it up a notch.” 

The time-saving benefits of Birdie were evident right away. Astute’s experienced Registered Manager joined Mitchell’s team having worked at five other private nursing businesses before. For her, the task of filling in a single MAR chart went from a long 45 minutes to speedy ten.

“[The team has] all said that Birdie is so much easier to use,” explains Mitchell. “It’s just simpler on the eye, which makes it easier to record notes and less time is wasted figuring out how it works.”

“It really compresses the amount of time that is being wasted on a simple thing like adding a client’s medication when they have a UTI,” Mitchell continues. “It is important because, ultimately, where do you want your care professionals spending their time? Messing about with their phones trying to log notes? Or spending time with the clients? Ultimately, that’s how good quality care is delivered.”

Running your care business shouldn't mean drowning in admin. Birdie's care management tools help you deliver high-quality care while cutting down on admin time, all with powerful analytics that give you complete oversight.

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• Get the full picture of each client - See everything about your clients in one place. Birdie's digital care plans keep every detail organised and up to date, from medication schedules to personal preferences. Structured assessments and digital body maps help you make client needs crystal-clear.
• Cut down on medication errors - Track medications clearly with eMAR charts. Carers get precise instructions on what to give and when, with PRN protocols providing all the information needed to administer as-needed medication with confidence. Pre-built reports show what percentage of medications are being recorded properly, while logs provide detailed records of outcomes, timing and administration methods.
• Create a complete circle of care - Save hours and reduce risk with care management that connects directly with scheduling, finance, and workforce systems. Care plans automatically inform rostering to ensure the right skills at each visit, while completed tasks flow directly to billing and payroll.

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Birdie’s technology helps homecare agencies work smarter, not just harder. Drop us a message or book a demo today.

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