Call Monitoring
Software

Be sure that care is being delivered at the right place, at the right time with three call monitoring options, Geo Check-In, One-Time Password Check-In (OTP) and QR codes.

Call monitoring software to improving quality of care

We’re committed to creating innovative care and call monitoring tools - solutions that are purpose-built to help you deliver high-quality, person-centered care and can guarantee better outcomes for your care recipients.

How agencies have improved call monitoring with Birdie

Did you know?
34%
of agencies see faster response to medication alerts after just 6 months with Birdie
Did you know?
16million
visits delivered through the Birdie Platform in 2021
Did you know?
81%
of concerns are resolved in under 
72 hours with Birdie *2020-21

Packed with all the call monitoring features you need

Clinically-valid assessments

digital assessments co-designed 
with agencies like yours

Best-in-class eMAR

audit your clients’ eMAR at 
the click of a button

Secure check-in/out

ensure care is delivered at the 
right time and place

Digital body maps

administer medication exactly 
where it's needed

Configurable care plans

handpick assessments based on client needs and risk

Task & Medication uploader

cut onboarding time with our smart data migration tool

Client feed (coming soon)

insight into all visit information,
 in one place.

Notes (coming soon)

record non-visit information such as convos with family members

Outcomes (coming soon)

set structured outcomes for clients and easily evidence progress

Assessment recommendations (coming soon)

personalised suggestions based on data and insights

Custom visit schedules

create custom schedules for tasks that differ week to week

Personalised care profiles

record individual preferences with our About Me profile

Real-time alerts

get notified and monitor carer concerns in real time

Fully paperless onboarding

instantly collect e-signatures from your clients

Seamless task planning

instantly collect e-signatures from your clients

Packed with all the call monitoring features you need

Call monitoring

Our three call monitoring options

Know that your staff are safe and everyone is where they should be at all times.

Our geo check-in works by using the GPS location of carers to determine if they are in an expected location. A carer's location is only tracked upon them checking in and out of their client visit.
Our OTP (One Time Password) Check-In option works by carers generating an OTP code and using this code to log into their visit on the Birdie app.
Each care recipient will have a unique QR code that can be generated from their profile page in the agency hub, once this has been done all you need to do is print the code and leave it in their home for the caregiver to scan on arrival.

I'm so glad we've got Birdie and we absolutely love seeing it grow. Every time I talk to anybody - whether that's a social worker or a family member - they think it's just great, and it keeps getting better and better”

Sunnylives Care

Built with you and the delivery of high-quality care in mind

In-house expertise

We've got a (bird) house full of experts - from in-house GPs and carers to former health professionals.

Integrated with the systems you need

Designed to seamlessly work with health and care services, such as NHS 111 symptoms checker.

Aligned with NHS standards

Linked with NHS dm+d database to ensure accurate medication schedules.

Co-developed with you

Built in partnership with agencies just like yours, so it works and thinks that way you do!

Let us show you how Birdie can help

You're the expert. You deserve home healthcare technology that motivates your team and helps you grow.

People & Operations

Operate efficiently: From building rotas, billing your clients to onboarding your care staff and managing their pay, we've got all your business operation needs covered.

Explore People & Operations

Care Management

Deliver Personalised Care: From creating digital assessments and medication schedules to enabling care staff to deliver care visits, you can cater to all aspects of care, and gain real time visibility.

Explore Care Management

Connecting

Keep everyone in the loop: From keeping family members in the know to coordinating care with local GPs, we've got the tools to connect everyone.

Explore Connecting