Call Monitoring Software

Be sure that care is being delivered at the right place, at the right time with three call monitoring options, Geo Check-In, One-Time Password Check-In (OTP) and QR codes.

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Cater to every aspect of care through Call Monitoring Software

✓ Assess the needs of your clients

✓ Plan and organise your visits & tasks

✓ Monitor, evaluate and improve your care delivery

✓ Manage your caregivers and their scheduling

✓ Simplify your invoicing

✓ Share insight with family and other health professionals

How does it work?

Call monitoring

Our three call monitoring options

Know that your staff are safe and everyone is where they should be at all times.

Our geo check-in works by using the GPS location of carers to determine if they are in an expected location. A carer's location is only tracked upon them checking in and out of their client visit.

Our OTP (One Time Password) Check-In option works by carers generating an OTP code and using this code to log into their visit on the Birdie app.

Each care recipient will have a unique QR code that can be generated from their profile page in the agency hub, once this has been done all you need to do is print the code and leave it in their home for the caregiver to scan on arrival.

People

Manage your people and their pay

Built with leading HR experts to remove the headache of manual payroll operations, do the complex calculations for you and help you step away from spreadsheets - for good.

Record carer’s availability and absences

Automatically see accurate holiday calculations

Store and approve all payroll data in one place

Features

Training and certifications record

Absence and availability management

Calculate automatic holiday, minimum wage and guaranteed hours

Record ad-hoc payments for you carers

Review timesheets & ensure easy payroll reconciliation

Best-in-class Call Monitoring Software

We believe that quality care is underpinned by quality tools, and quality care leads to better outcomes for everyone. That’s why when you join Birdie you’ll also have access to our full suite of future-forward care planning tools, designed alongside our partners.