How Birdie is contributing

“At Birdie, our number one priority is ensuring that elderly people can continue to live well and that their risks are reduced by enabling care providers and their teams to deliver care efficiently. That is the core goal that drives our business and now, more than ever, we’re looking for ways to bring that mission to life.

At Birdie, we want to help. We know that some of our services can offer immediate relief and value to home care agencies at this time, by reducing costs, improving communication and reducing the need for excess contact. That’s why we’ve decided to make some of Birdie’s core services free, for at least three months, to help home care providers to effectively manage the ongoing situation.”

Max Parmentier, CEO

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How Birdie can help

The current government guidelines advise that the elderly population reduce risks by adhering to social distancing and limiting non-essential contact. With Birdie, you can enable remote working for your office staff to reduce the risk of transmission to both clients and staff. With everything available instantly, there’s no need to collect MAR sheets or communication logs in person or undertake spot checks. Care staff can see their rotas on their own phones and with care logs automatically sent to the Birdie agency hub, there’s no need for them to visit the office. And, as you can access everything instantly, you can reduce the time you spend managing paperwork, freeing up crucial time.

Birdie has also been proven to reduce costs by eliminating the need for excess fuel spend to collect paperwork, reducing storage and printing fees and saving hours of paid work on admin tasks.

It’s also really important to keep families updated at this difficult time. With Birdie, families can get instant visibility of the care being delivered, even if they cannot visit in person, reducing calls and ensuring peace of mind.

We know that you need a solution, fast. With remote online set-up and training plus 24/7 online support from our team, it’s easy to implement Birdie in your agency.


Our eMAR (medication manager), care logs and our family app will be free for an initial three months, until the end of June, to any new home care provider that signs up. We'll extend our free services if we need to, depending on the progression of COVID-19.

Medication Manager

We’ve created a robust eMAR solution that allows care staff to record medication using their phone, alerts you when there’s a problem and helps you to see any issues quickly. So you can take action before problems arise.

Care logs

Birdie aims to ease the burden of admin, as office staff are able to log in and have visibility over the care you’re providing, from anywhere.

Family app

Many families are worried about their loved ones and may not be able to go and visit to check on them. With the Birdie family app, you can reduce family phone calls, as they’ll be able to see what’s happening.

How to get set up

We know that you need a fast solution. That’s why we’re making it easier than ever to get set up with Birdie, using a tried and tested remote process to train office staff and your carers.

Quick online training

We’ve created a series of online videos to walk you through getting set up and using Birdie

Remote training available

If you need any more help, you can book one-to-one time with our expert support team

24/7 support

We’re there for you whenever you need us. Call, email or chat live at any time of the day

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Get in touch to request your free account

Contact our team and we'll work with you to get up and running with Birdie as soon as possible.
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