Come here to find out about all the latest feature updates and partner news. You'll receive a weekly reminder in the Agency Hub and you can access this page at any time.
For big news, we'll still drop you an email and at the end of each month, you'll receive a newsletter with a summary of the top stories.
January 22nd - Positive vibes club
We know you have a lot on your plate right now. So we're sending all the positive vibes your way. It's sunny (somewhere), there are vaccines rolling out (somewhere) and it's nearly the end of January (everywhere).
Latest app version: 10.15.0
Medications alert update 💊
Now, when you receive a missed medication alert, it'll include:
Which medication was missed
The reason given
Any notes left by the carer
Plus, if no report was received, it'll now show which medication it relates to.
Visit Planning webinar 🙋🏻
Hang on, got no idea what Visit Planning is?
Don't worry. Watch read this blog to get the low down in just a couple of minutes.
Why not join our webinar to get the latest on the new way to design visits and all it's benefits? Meet the team behind the feature and have your questions answered by them in the session.
Your opinion matters to us. Outstanding customer support and experience has always been at the heart of what we do here at Birdie. Have your say and let us know what you think is going well and where we could support you better.
It takes just 30 seconds, thank you!
New faces in the Support Team 😁
We've hired two dedicated customer support agents, Alex (left) and Josh (right) to improve your experience with us meaning you'll receive the caring, helpful, speedy and transparent support you deserve!
Know someone who could benefit from joining the Birdie flock? Let us know and to say thanks, you can choose an Amazon gift voucher or money off your next bill.
We'll be sharing more details on both these features in the next few weeks. 🎉
What's the team working on?
To reduce bugs, glitches and make sure Birdie is running perfectly for our partners, the engineers take two weeks at the beginning of every quarter to do improvements. They pause work developing features and focus on a spring clean for the system! 🧼
Help centre highlight
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