What's been new at Birdie: 2025's latest feature updates

The first half of 2025 has flown by, and we are always working with our community to drive the Birdie platform's evolution. Here are some recent product milestones to help your team work smarter and your business stay healthy.

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GP Connect integration

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With instant access to client health records from the NHS via Birdie's GP Connect integration, onboarding new clients and staying up to date on their care is more efficient, effective and adaptable. Less time on admin and contacting GPs frees your team up to focus on client engagement.

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GP Connect is available to all packages for providers who meet the following criteria:

• You must be CQC registered
• Your organisation (and each site) must be registered with the Organisation Data Service
• You must have achieved “Standards met” for the Data Security and Protection Toolkit and maintain annual compliance

• You will need to sign the National Data Sharing Agreement for GP Connect

You can learn more in our blog post about how GP Connect improves care and sign up for upcoming webinar here!

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Birdie Analytics

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Pulse Dashboards for Care Management, Finance, and People & Performance give a comprehensive and intuitive view of the metrics that matter to track and improve efficiency and performance. Forget exporting multiple reports — these are the insights you need to rally your team, with real-time monitoring and drill-down capabilities to help you identify areas for improvement and celebrate your successes.

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Birdie Analytics hourly refreshes mean your most important reports — including Holiday Pay, Billing and Payroll, and Carer and Client rotas — now update throughout the day instead of overnight. Plus, our new Task Log report centralises task tracking data to improve care quality and compliance at a glance.

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These updates are available to providers with Birdie Analytics licenses.

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Rostering

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We're upgrading our rostering to make it smarter: adding increased flexibility and improved templates to help you plan ahead, adaptable attendee slots for carers, automatic links with tasks and medications, and more. Guided by hundreds of hours of research with agencies like yours, our upgraded rostering is being shaped to better support the real needs of today’s agencies, offering smarter workflows, deeper integration, and greater control.

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Keep an eye out for more details on these exciting developments in the coming months!

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Details that make a difference

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We've also rolled out improvements that streamline your daily work:

• Consistent date selectors: All calendar views in Agency Hub display weeks as Monday–Sunday for a smoother experience across the platform.
• Enhanced invoice management: Our improved bulk deletion feature now includes a confirmation step requiring you to enter the number of invoices being deleted, preventing accidental deletions with a clearer interface.
• Flexible one-off tasks & medications: Schedule one-off tasks and medications with the same start and end date, even for sessions in progress, allowing you to respond instantly to your clients' changing needs while maintaining accurate records.

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Coming soon

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This summer, we're focusing on making our Finance product more intuitive with user experience improvements designed to streamline your workflows. Think: a clearer navigation menu, homepage with key insights, and more to help you access the information you need quicker!

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In the meantime, please check out our public roadmap to find more information on what we're working on, provide feedback and vote for features you'd like to see. 👋

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