Episode 2: Get your team ready for growth

As with every episode in this series, we’ll keep our talk short and to the point, so you get the most out of your 30 minutes. Here’s what we’ll cover:

• A short introduction to the challenge of scaling your operations.
• Your three key actions: brief your team, set clear goals and KPIs, and make marketing everyone’s responsibility.
• Interactive Q&A to get your problems solved.

Our guest expert is Nicholas Lee, Founder and Director of Care Business Advisors, who has firsthand experience in preparing an agency for sustainable growth. He’s also the author of Finding Gold in Care Businesses: How to Double Your Care Company in 12 Months Without External Funding.