Why it matters
The 'Frankenplatform' problem:
The smart solution:
Entering the same data in multiple places
Single data entry that flows everywhere it's needed
Information silos that don't talk to each other
Seamless workflows across all functions
Clunky processes that waste precious time
Complete visibility into your entire operation
Limited insights because data is trapped
Intelligent automation that actually works
What makes Birdie different
One platform, complete visibility
Unlike systems cobbled together from different vendors, Birdie was designed as one unified platform. When a carer completes a visit in the carer app, that single action automatically updates care records, triggers billing, feeds into analytics, and informs scheduling in the Agency Hub.
Automation that understands your business
Because everything is built together, the automation actually works. Pre-set workflows automatically generate actions for your team to do at just the right time - from client onboarding and carer supervision, to document expiry tracking and client reviews - so nothing falls through the cracks.
See everything, miss nothing
Birdie Analytics gives you immediate visibility into key metrics across care quality, operations, finance and more. With over 50 pre-built reports and at-a-glance dashboards, you'll have unparalleled oversight of your business.
No more switching between systems
End the headaches that come with disjointed tools. Your team works on one platform, whether they're planning care, creating schedules, or managing finances. Care coordinators can see client information while building rotas. Finance teams can access care delivery data while creating invoices. Everyone has the information they need, when they need it.
Automate key processes
Client onboarding
Traditional way:
Multiple manual steps across different systems
Birdie way:
One action triggers complete onboarding sequence
01
Trigger
New client assessment completed
02
Automatic actions
Care plan creation, carer assignment, family app setup, billing configuration
03
Timeline
Complete onboarding in minutes, not hours
04
Result
Nothing falls through the cracks
Risk assessment updates
Traditional way:
Manual monitoring and disconnected follow-ups
Birdie way:
Intelligent alerts with automated workflows
01
Trigger
Care risk level changes detected
02
Automatic actions
Assessment review scheduled, relevant team notified, care plan flagged
03
Timeline
Immediate response to changing needs
04
Result
Proactive care management
Compliance monitoring
01
Trigger
Training expiry approaching or document due
02
Automatic actions
Team notifications, task assignments, compliance reporting updates
03
Timeline
Stay ahead of requirements
04
Result
Never miss critical deadlines
Traditional way:
Manual tracking spreadsheets and calendar reminders
Birdie way:
Continuous monitoring with predictive alerts
Connect with your existing tools
Healthcare integration
GP Connect
Direct access to client health records
NHS systems
Seamless data sharing with healthcare partners
Pharmacy systems
Medication management integration
Business system integration
Xero/QuickBooks
Financial data export and synchronization
Payroll systems
Automated gross pay data transfer
CRM systems
Client information synchronisation
Data and reporting
Custom exports
Over 600 data points available
API access
Build custom integrations
Real-time sync
Keep all systems up to date
Proof it works
56%
average time savings improvement in overall operations reported by agencies using Birdie's unified platform.
40%
average increase in profit growth after adopting Birdie's smart technology platform.
One
everything you need in one unified system, no more juggling multiple tools or duplicate data entry.
Breakdowns:
61% improved time saved in auditing
57% improved time saved in care planning
52% improved time saved in rostering
45% improved time saved in finance processes
“We have been using Birdie for some time and are so pleased with the outcomes that we are rolling it out to all our homecare branches. It's easy to implement, intuitive to use and above all promotes delivery of very high quality care which is our mission at Alina Homecare. It makes everyday tasks easier, giving our carers more time to spend with the people we support. In our experience the Birdie team is responsive and has done everything they can to support us.”
James Deeley,
CEO Alina Homecare
“Our demographic of carers tend to not be so 'au fait' with technology, and they were quite scared of the change - so we projected we'd lose some because of transitioning. And we didn't lose anyone. That says it all really!”
Tim Middleton
Head of Operations, Christie's Care
Ready to experience a truly unified platform?
See how different it feels when your care technology is built together to work together from day one.
Make the impossible possible: everything working as one.
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56% operational efficiency
40% profit growth
One unified platform
Zero integration headaches