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birdie team
Solving problems that matter: product management at Birdie
Sarah Calascione, one of Birdie's Product Managers, shares what she finds most rewarding about working at Birdie.
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Building with Birdie
At Birdie, we don't just build for our partners – we build with them.
Every breakthrough in our evolution has come from real conversations with real care professionals. It’s this idea of co-development that’s an integral part of what we do, and what makes our product the best on the market.
Here's how that works...
The Birdie co-development programme
In our co-development programme, care providers become development partners, collaborating with our product team to create technology that's always a step ahead.
Get involved to benefit from early access and direct influence over our roadmap priorities.
The Birdie Customer Advisory Board
Our Customer Advisory Board is a smaller group of care providers who meet in person a couple of times a year for even more in-depth discussions.
Together with our Product and Customer Success teams, they deep-dive into key challenges and workshop the best solutions.
What’s in the works...
Seamless care transcription
Taking on new clients is the key to the growth of your business - but onboarding them is seriously time-consuming. That's where AI can help lighten the load.
How it helps
Record the meeting
Our care plan transcription will record and transcribe your consultation meeting so that you can focus on the client and their needs.
Access the transcript
You'll have access to the recording and transcript so you can have a full audit trail.
From recording to initial assessment in seconds
AI summarises the consultation into an initial assessments, directly within Birdie. You remain in control- nothing is saved without your review.
Compliant by design
Built into Birdie’s ecosystem, every transcription is secure, auditable, and aligned with care quality standards
Transforming daily auditing
It's expensive to review every single visit note - so we're working on how AI can support you to review these notes and create follow up actions.
How it helps
Easily flag concerns
AI will analyse text in the visit note and flag concerns with suggested follow up actions. It also highlights when a previous concern of the same type has been raised, so you can start to see patterns.
Identify poor-quality notes
Our visit note analyser will help you to identify notes that aren't person-centred, as well as trends per carer - and then suggest follow up actions to support your carers in improving.
Spot trends
Our daily log analyser will support you to identify trends in medication and its refusal, as well as see patterns in tasks and non completion and visit fulfilment. It also creates follow up actions to help drive continuous improvement
The future in three steps
The world might be very excited about AI, but for us it's just one of many options to explore on the journey to smarter care. Here's how we see that road evolving:
1. Elevate where humans spend their time
2. Change the way that humans interact and get value from machines
3. Empower patients and their loved ones with AI they trust and value to navigate the aging journey
Want to hear more?
If you want to hear the latest on how our team are developing our products, then sign up here. We'll drop you the latest updates from behind-the-scenes, and you'll be the first to know when new features and products are available.
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