The Handover: Creating profitable franchises with Amrit Dhaliwal

Amrit Dhaliwal has looked at homecare economics from both sides of the franchise agreement. He bought into someone else's network in 2012 with no background in care, built that business past its first million, then started his own: Walfinch, now operating across the entirety of the UK. Top-performing Walfinch franchise territories now achieve turnovers between £1.5 million and £3 million-plus annually.

In this session he takes apart what actually makes a care business profitable, and what quietly stops it. Where the margin really sits. Which costs are worth carrying and which ones are just habit. The point at which growth starts working against you, and how long it took him to spot it.

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What you'll leave with

Every Handover speaker closes with the three things they would tell you if you were sitting in their office. We send those to everyone who registered, on one page, the day after.

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About Amrit

Amrit Dhaliwal is the founder and CEO of Walfinch, the homecare franchise network he launched in 2019 after several years running a branch inside someone else's. He came into the sector as an outsider, from hospitality, with no care background, which is part of why he talks about a care business as a business. He is the author of Time to Thrive: The Home Care Revolution and speaks regularly on growth, recruitment and profitability in homecare.

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Who's in the room

Owners, managing directors and senior leaders of UK homecare organisations with growth on the agenda.

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Birdie hosts and curates The Handover. We do not present, and there is no product in it.

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