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Boost Staff Retention
How do you keep good people with you for longer? And how do you do that for over 20 years?
For this exclusive AMA on Flock, the team from Lifeline Homecare talk through what they've learned about keeping good people in their business for longer, helping their team grow and running a successful homecare business for over 20 years.
Q’s answered in this session include:
- Can you describe your recruitment process and how you attract high-quality candidates?
- What kind of training and induction programs do you offer new employees?
- Can you share some examples of how you recognize and reward outstanding performance?
- How do you handle feedback and grievances from your staff?
- How do you balance the needs of your staff with the needs of your clients?
Lifeline Homecare provide domiciliary and personal care services the Frome community. In operation for over 20 years, the team at Lifeline Homecare pride themselves on their high quality of care, great client relationships and longstanding care team.
'"Our customer satisfaction is running at 98% - you don't get that if you don't get the basics right. One of the things Birdie does is it helps us to get it right every time."'
James Deeley,
CEO Alina Homecare
Ready to work smarter, not just harder?
Transform your homecare agency with technology that connects, informs, and supports your team every step of the way.
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99.9% uptime
99.9% uptime
99.9% uptime
99.9% uptime
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