How to Attract Private Clients
Getting private clients for homecare!
This video is part of the Foundational Series with Mark Topps - for the full video course, join us over on Flock!
In the 6th episode of The Foundational Series, Fae Mell joined Mark Topps to discuss how to build up a private client base. Fae is the owner and founder of Kata Care - an organisation that provides a helping hand for care providers.
In this episode Mark and Fae talk all things clients; the difference between private and council clients, how to establish your brand and how to not only attract the clients you want, but how to keep them happy.
'"Our customer satisfaction is running at 98% - you don't get that if you don't get the basics right. One of the things Birdie does is it helps us to get it right every time."'
James Deeley,
CEO Alina Homecare
Ready to work smarter, not just harder?
Transform your homecare agency with technology that connects, informs, and supports your team every step of the way.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo.
.svg)
99.9% uptime
99.9% uptime
99.9% uptime
99.9% uptime
.avif)
.avif)
