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The Big CQC Conversation
Your CQC and inspection questions answered...
....in a Flock exclusive live stream. This will enhance your knowledge, to go towards keeping your business on track, your team happy and so that you can best avoid pitfalls when it comes to the CQC.
Some of the questions answered in this AMA include…
- How do you aim for Outstanding, achieve Good and avoid Requires Improvement (or worse)?
- What is it you need to know about the CQC Single Assessment Framework?
- How can you not leave “threads” for your inspector to “pull at”?
- How do you go from inadequate to back on track?
- When can you expect to be inspected/reinspected by the CQC?
- As a new provider, what can you do while waiting for a CQC rating?
- How important is good strong data and digital technology for CQC results?
'"Our customer satisfaction is running at 98% - you don't get that if you don't get the basics right. One of the things Birdie does is it helps us to get it right every time."'
James Deeley,
CEO Alina Homecare
Ready to work smarter, not just harder?
Transform your homecare agency with technology that connects, informs, and supports your team every step of the way.
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