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The decisions behind the UK's largest homecare organisations, from the people who made them.
Dates: One session at the end of each month
Time: 12:00pm BST
The Handover is a monthly webinar series for owners and directors of homecare organisations who are building something bigger. Each session, one leader who has already done it takes you through a single decision that changed their business: what they chose, what it cost, and what they would do differently.
You will hear real numbers, including the ones that went the wrong way, because the useful part of a growth story is rarely the tidy version. Every speaker closes with the three things they would tell you if you were sitting in their office.
New sessions are announced monthly. Register for the ones you want.
The session list
The Handover: How far ahead of the work to hire with Rachael Crook
December 1, 2026
Zoom
Rachael Crook ran a homecare business for four years before founding Lifted, now working with 750+ care providers. She walks through how far ahead of the work she hired, what carrying that cost her, and what she got wrong about how fast the hours would follow.
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The Handover: Building registered managers who thrive with Katie Wordley
October 27, 2026
Zoom
Katie Wordley, Chief Operating Officer of Eleanor Healthcare Group, on how much room a registered manager needs to run a service: where support turns into interference, what she puts around someone before handing it over, and how long it took her to stop treating stepping back as a risk.
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The Handover: Creating profitable franchises with Amrit Dhaliwal
September 29, 2026
Zoom
Amrit Dhaliwal built a homecare business past its first million inside someone else's franchise, then founded his own. He takes apart where the margin in a care business really sits, which costs are worth carrying, and the growth decisions he would make differently.
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