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Person-centred care guidance, personalised care example plans and practical tools to help make your care outstanding everyday.

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Insights

CQC

Care auditing tools: what they actually do and why they matter

Learn what care auditing tools actually do, how they help homecare providers maintain CQC compliance, and what to look for when choosing one for your service.

News

birdie platform

Birdie Analytics: every report revealed

Discover 40+ new ways to see your business in a new light

How to guide

CQC

CQC inspection questions: what your team needs to be ready to answer

Learn the CQC inspection questions your care team must be ready to answer. Practical guidance for registered managers preparing for inspections in domiciliary care.

How to guide

Reputation

Complaints Procedure in Health and Social Care

This article delves into the importance of a complaint procedure in health and social care, outlines how to make a complaint, and provides steps for effective handling, all while considering the legal and regulatory framework in the UK.

How to guide

Care planning

How to create an end-of-life care plan (with examples)

A practical guide to end-of-life care planning for UK domiciliary care providers. Includes real examples, essential elements, and free templates to get started.

How to guide

Operations

What are the main duties and responsibilities of a care worker?

Care workers play a crucial role in providing support and assistance to individuals who need help with daily activities in their homes to ensure their well-being and improve their quality of life.‍ This article delves into the core duties, ethical challenges, the role of technology, and the evolving responsibilities of care workers in the UK.

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