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Birdie's June Newsletter

Our first AI product is here, plus a free tool for winning private clients and a guide to getting inspection-ready. Here's a round-up of what's worth your time this month.

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June is a big month for us: SmartPlans, Birdie's first AI product, is now here. Alongside it you'll find a free tool for winning private clients, a guide to getting inspection-ready, and a chance to see SmartPlans in action for yourself. Whether you're weighing up AI, getting ready for your next inspection, or focused on growth, there's something below for you.

✨ What if your care plans wrote themselves?

For most agencies, a first assessment is really two jobs: the visit, and the hours of write-up that follow. SmartPlans, Birdie's first AI-powered assessment tool, changes that: you record the conversation, and the draft care plan is waiting for you to review, with every suggestion cited to what your client said.

Learn more about SmartPlans

💻 See SmartPlans in action, live

Curious how it actually works? Join our live walk-through on Tuesday 30th June at 10am to see SmartPlans turn an assessment conversation into a drafted care plan, with plenty of time for your questions.

Register for the webinar

🧪 A look under the bonnet: how we build AI you can trust

Sceptical about AI in care? You're right to ask hard questions. In the latest Smarter Care Lab Mailbag, Hannah sits down with Jo, our AI Product Lead, for an honest, light-hearted look at how Birdie builds AI "in plain sight": visible to the whole circle of care, explainable, and always under human control.

Watch the Mailbag

📖 The CQC readiness edition of In Flight is here

What does inspection-ready really look like, and what do Outstanding providers do differently? Our latest magazine breaks it into five practical steps, with an interview with Charlotte Driver-Young of Christies Care on what actually moved them from Good to Outstanding.

Read the latest issue

🔎 Is your website actually winning private clients?

Self-funding families check a handful of things before they ever pick up the phone. Our free homecare website grader runs a 60-second audit against the six things they look for and gives you a clear list of what to fix first.

Grade your website

🚀 How Norvic Healthcare doubled their assessment efficiency

When Norvic Healthcare won a major local authority contract, they had to onboard 26 new clients while preparing for a critical inspection at the same time. With SmartPlans, their assessment meetings dropped from three hours to one and they doubled the number of assessments they complete each week, all without adding admin headcount.

"It's definitely doubled our efficiency. We had 20 care plans done in a week using SmartPlans, which wouldn't have been possible before."
- Will Epps, Assistant Operations Manager at Norvic Healthcare

Read their story

Want to talk?

If anything here caught your eye and you'd like to chat it through with our team, we're always happy to help. Whether you're exploring care management solutions or planning for growth, get in touch.

Published date:

June 19, 2026

Author:

Rachael from Birdie

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