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June is a big month for us: SmartPlans, Birdie's first AI product, is now here. Alongside it you'll find a free tool for winning private clients, a guide to getting inspection-ready, and a chance to see SmartPlans in action for yourself. Whether you're weighing up AI, getting ready for your next inspection, or focused on growth, there's something below for you.
✨ What if your care plans wrote themselves?
For most agencies, a first assessment is really two jobs: the visit, and the hours of write-up that follow. SmartPlans, Birdie's first AI-powered assessment tool, changes that: you record the conversation, and the draft care plan is waiting for you to review, with every suggestion cited to what your client said.
💻 See SmartPlans in action, live
Curious how it actually works? Join our live walk-through on Tuesday 30th June at 10am to see SmartPlans turn an assessment conversation into a drafted care plan, with plenty of time for your questions.
🧪 A look under the bonnet: how we build AI you can trust
Sceptical about AI in care? You're right to ask hard questions. In the latest Smarter Care Lab Mailbag, Hannah sits down with Jo, our AI Product Lead, for an honest, light-hearted look at how Birdie builds AI "in plain sight": visible to the whole circle of care, explainable, and always under human control.
📖 The CQC readiness edition of In Flight is here
What does inspection-ready really look like, and what do Outstanding providers do differently? Our latest magazine breaks it into five practical steps, with an interview with Charlotte Driver-Young of Christies Care on what actually moved them from Good to Outstanding.
🔎 Is your website actually winning private clients?
Self-funding families check a handful of things before they ever pick up the phone. Our free homecare website grader runs a 60-second audit against the six things they look for and gives you a clear list of what to fix first.
🚀 How Norvic Healthcare doubled their assessment efficiency
When Norvic Healthcare won a major local authority contract, they had to onboard 26 new clients while preparing for a critical inspection at the same time. With SmartPlans, their assessment meetings dropped from three hours to one and they doubled the number of assessments they complete each week, all without adding admin headcount.
"It's definitely doubled our efficiency. We had 20 care plans done in a week using SmartPlans, which wouldn't have been possible before."
- Will Epps, Assistant Operations Manager at Norvic Healthcare
Want to talk?
If anything here caught your eye and you'd like to chat it through with our team, we're always happy to help. Whether you're exploring care management solutions or planning for growth, get in touch.
Published date:
June 19, 2026
Author:
Rachael from Birdie
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