Why it matters
The visibility gap
Making critical decisions based on gut feeling or incomplete data
Endless paperwork to pull together evidence for regulators
Missing the early warning signs of a client’s changing needs
Lack of a clear, real-time view of your financial health
The smart solution
Make confident, data-driven decisions with clear dashboards
Be inspection-ready with instant access to the evidence you need
Proactively respond to clients’ needs by tracking trends in their wellbeing
Improve your business performance with a live view of your operations
What it does for you
Grow your business with confidence
Stop making decisions based on hunches. Birdie Analytics gives you instant visibility across your entire business – from profitability to staffing efficiency – so you can grow with confidence and invest in what's working.
Key features:
Track profitability per client with real-time profit and loss reports
Optimise your schedules with reports on punctuality and travel time
Make smarter financial decisions with integrated billing and payroll data
Of Birdie partners report that they can now better evidence the quality of care they deliver.
"Don't wait. If you want to grow and if you want to stay compliant, then having the right system makes a huge difference. The data and the analytics that Birdie has offered has really helped us step-change the way that we do things."
Kiran Gill,
Co-founder, Azure Care
Always be inspection-ready
Face inspections with confidence. Birdie helps you gather and organise the evidence you need to prove your quality of care to regulators. Our unique Q-Score benchmarks your performance against CQC criteria, so you always know where you stand.
Key features:
Benchmark your performance against CQC criteria with the Q-Score
Simplify regulatory reporting with a pre-populated PIR report
Analyse incident trends to identify risks and improve safety
Of Birdie partners report that they can now better evidence the quality of care they deliver.
"The Birdie Q-Score makes it really simple to pull data and understand it. It ensures we do a person-centred approach to all of our clients."
Katie Parker,
Registered Manager, Christies Care
Deliver better care
Get a crystal-clear view of your care quality. Birdie’s analytics help you spot trends in your clients’ wellbeing, so you can be responsive to their changing needs and deliver truly person-centred care.
Key features:
Monitor client health with reports on medication and risk levels
Understand wellbeing through reports on incidents and observations
Keep care plans current with reports on upcoming assessments
Of Birdie partners report that they can now better evidence the quality of care they deliver.
"With our previous software, we would be able to know which client had a care review, but that's as far as that data went. Versus Birdie Analytics, which gives you a percentage of completion for both care plans and additional documents. It's only going to make our care plans more accurate and better."
Luke Donohue,
Managing Director, Spire Homecare
How it works
Pulse dashboards
Your most important metrics, all in one place
Create custom reports
Build your own reports, tailored to your agency’s goals
Pre-built report library
Over 50 ready-made reports for instant insights
Scheduled report updates
Automatic alerts for when your key metrics change
See everything, miss nothing
Analytics that drive better care and operations
Care management reports
Q-Score summary
Benchmarks your performance against CQC criteria across five key areas
Provider Information Return (PIR)
Provides pre-populated data for over 40 CQC PIR questions
Monthly active clients
Shows business growth compared to previous months
Visit punctuality and fulfilment
Reports help audit which visits start and end on time
Medication tasks completed
Monitor compliance with medication administration
Client risk level changes
Tracks when and why risk levels change
Hours delivered
Reports show total hours of care versus scheduled hours
Care management trends
Provides office team performance metrics for quality oversight
Assessments
Shows the percentage of clients with up-to-date assessments
Client observation logs
Tracks additional client information being recorded by carers
Alerts raised and resolved
Track response times and resolution rates for concerns
Concerns breakdown
Concerns breakdown by incidents, accidents and timing
Scheduling and matching reports
Client & carer rota
Shows all future scheduled visits for your agency
Electric Call Monitoring (ECM)
Visit logs formatted for specific electronic call monitoring requirements
Carer details
Provides a comprehensive overview of your care professionals' details
Visit logs
Provide complete visibility of planned versus actual call times
Completed visit reports
Track the percentage of scheduled calls actually completed
Secure check-in/out success
Reports monitor the percentage of calls with proper verification
Finance reports
Profit and loss
Shows estimated gross margin per client after payroll and invoicing
Revenue summary
Breaks down amounts invoiced and hours delivered for any period
Pay summary
Complete overview of gross pay balances for each pay run
Holiday pay accruals
For accurate carer payments
Mileage
Reports on time spent travelling and distance covered per staff member
Xero invoicing template
Download, adjust and export invoices directly to Xero
Human Resources reports
Training expiry
To stay on top of compliance requirements
Monthly active carers
Track carer retention and growth alongside new carer numbers
Carer absences
Lists all requested carer absences, including type and duration
COVID vaccination
Quick overview of your staff's vaccination status
Pulse Dashboards
Care Management Pulse
Real-time overview of critical care metrics
Finance Pulse
Real-time overview of critical financial metrics
People & Performance Pulse
Real-time overview of critical workforce metrics
Proof it works
76%
of Birdie partners report they can better evidence the quality of their care.
65%
of Birdie partners report they have better visibility of their business operations.
62%
of Birdie partners report they have improved their care planning and assessment.
Ready to see your business in a new light?
Book a demo to discover how Birdie’s analytics can help you improve care quality, increase efficiency and grow your business.
Work smarter, not just harder with financial clarity that drives growth.
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99.9% uptime
99.9% uptime
99.9% uptime
99.9% uptime