From managing to leading: a workshop for registered managers
Build a team that holds your standard
You know what good looks like in your service - the hard part is getting your whole team to see it, own it and keep to it when you're not in the room.
This three-hour workshop is for registered managers who have the fundamentals down, and are tired of being the only person holding the line.
Lead by coach and former homecare franchise owner Alexis Neighbour, it's strictly limited to 25 places. Apply today to reserve yours.
This isn't a management course. It's a small room of registered managers working on real situations from their own teams, with practical tools you can use the following week.
Alexis spent more than 13 years as both owner and registered manager of a homecare franchise. She knows what it's like to have everything come back to you.
What we'll cover
1. Set the standard
Does everyone on your team know what good looks like? How to set clear expectations, standards and responsibilities, so people aren't left working from assumptions.
2. Hold the standard
What happens when the standard isn't met? How to raise issues early, give feedback that lands and have the harder conversations, without avoiding them or sliding into micromanagement.
3. Develop people to own the standard
How do you get your team to step up without everything coming back to you? How to delegate well, build trust, set decision-making boundaries and grow the people who could step up next.
What you'll get
Practical leadership tools and models you can use straight away
Time to work through a real situation from your own team, with coaching from Alexis
A clearer view of where your own habits help or get in the way
Breakfast and time with registered managers who understand the job
You'll leave with
A plan for one change you'll make with your team, the tools to make it, and a group of peers who are working on the same thing.
Who it's for
This is for you if you:
Are a registered manager at a homecare agency with at least 20 care recipients, with coordinators, supervisors or a deputy reporting to you
Have the basics of the role nailed and want to lead, not just manage
Find yourself holding the standard on your own
It's probably not for you if you're brand new to the role, or looking for training on CQC regulations.
Your facilitator
Alexis Neighbour, Franchise Coach UK
Alexis owned and ran a Home Instead franchise for more than 13 years, as both owner and registered manager, before selling the business in 2023. She now coaches homecare leaders, drawing on 25 years of coaching practice, and is an ICF-accredited Professional and Executive Coach.
How to get a place
Places are limited to 25, so we're asking people to apply. It takes two minutes, and it helps Alexis shape the day around what you're dealing with. We'll confirm your place by email within a week.
Agenda
We'll be taking you through a bright and breezy agenda of information and advice that you can take straight back to the office:
- 9am: arrival and breakfast
- 9.30am: sessions begin
- 12pm: close
Frequently asked questions
Got a question? Here you'll find the things that usually crop up, but if we’ve forgotten something, or your question is pretty specific, you can always chat live with one of our experts using the chat function below.
Where's the venue
We'll share the exact venue location when we confirm you attendance the week before the event. It's in the London Bridge area.
What if I can't make it after all?
Please email events@birdie.care as soon as you know, so we can offer your place to someone on the waiting list.
If you’re struggling to contact us via the chat function, you could always drop us an email at support@birdie.care
The impact of Birdie Events
"I had an amazing time at this event! I left feeling inspired and equipped with so much valuable information on how to scale my homecare business and successfully attract private clients."
