Ready to get your time back?
Upgraded Rostering from Birdie is coming soon.
Discover the rostering system that's built as one with care management and finance, so it works as one - turning great care plans into great care delivery.
The smartest platform for homecare
At Birdie, we live by a few important rules: listen more than you speak, be honest (even when that's not easy), and don't just talk the talk - walk the walk.
It's all part of building the smartest platform for homecare. And it's why we never stop evolving.
Over the past year, we've worked hand-in-hand with over 2,000 agency branches, collecting over 4,000 insights and probably drinking the same number of cups of tea, all to reimagine rostering from the ground up.
And now, Birdie's Upgraded Rostering is getting ready to take flight in 2026.
Faster, smarter, better
75% faster scheduling
Our new templating system means you can get the job done in record time. Create flexible multi-week client templates that turn rostering from 'once a week' to 'one and done.'
Flexible and intuitive
From multiple carer assignments to real-time rostering conflict management, we've introduced changes that reflect the complex reality of the care YOU deliver.
True integration
Unlike disconnected systems, everything stays in sync automatically. When you move a visit, linked tasks and medications can move with it. When you assign a carer, it checks for conflicts in real time.
Intelligent analytics
Unlock deeper understanding of your care delivery with real-time insights that help you make smarter, more confident business decisions.
Built-in safety
Advanced conflict detection prevents scheduling errors before they happen, with warnings for availability clashes and conflicts with activity lists. The system flags potential issues across all aspects of care scheduling to keep you compliant and your carers protected.
Why choose Birdie for your homecare business?
Built as one, works as one
The problem with Frankenplatforms
Most providers attempt to address rostering by stitching together multiple tools. This approach may look functional on the surface, but creates brittleness when plans change. When using Frankenplatforms, tasks don't update, medications get lost, and visibility disappears at critical moments.
The Birdie difference
Upgraded Rostering was built into the same platform as care management from the ground up. Everything stays in sync - schedules, care plans, tasks, medications, availability, and funding. You get a joined-up view of care that removes the fragile handoffs that create risk and take up time.
We like to think of it as being the heart of your care business.
See everything, miss nothing
The problem with blind spots
When your rostering tool is separate from your care management system, you can’t see the full picture. It’s hard to spot potential issues, respond quickly to changes, and be confident that you’re delivering the best quality care. This lack of visibility creates risk and makes it difficult to make informed, data-driven decisions.
The Birdie difference
Upgraded Rostering gives you a complete, real-time view of your entire care and business operation. With Birdie Analytics, you can access over 50 reports and dashboards to monitor carer punctuality, visit completion rates, profit-and-loss, and much more. You can even see your predicted inspection rating with Birdie's unique Q-Score, allowing you to spot issues early, respond quickly, and have all the evidence you need to prove the quality of your care.
Get the support you need
The problem with with going it alone
Choosing and implementing new software can be a daunting process, and too often, care providers are left to figure things out for themselves. When you have questions or need support, it can be frustrating to feel like you’re on your own. This lack of partnership can make it difficult to get the most out of your technology and achieve your goals.
The Birdie difference
With Upgraded Rostering, you’re not just getting a new tool – you’re getting a dedicated partner. From our responsive, 7-day-a-week support to our expert customer success teams, we’re here to help you every step of the way. You’ll also have a voice in the future of your care technology and be part of Flock, a thriving community of over 2,000 social care professionals.
Co-Development: partnership in action
Why we build together
At Birdie, we believe the best technology isn't built in isolation, it's built in partnership. You're on the frontlines of care every day, so you know what actually works. We bring the technical expertise, you bring the real-world knowledge and together we create solutions that truly fit.
The Upgraded Rostering story
300+ hours
Of direct agency research
50+ new features
Built from customer feedback
Hundreds of agencies
Shaped the design
2,000+ hours
Of care delivered through live testing
The result?
Rostering that's seamlessly integrated with your entire care business.
Proof it works
75% faster
At client templating and schedule setup compared to major competitors
40% faster
At identifying and assigning the right carer compared to major competitors
30% faster
At setting up visit activities (tasks and medications) compared to major competitors
Hear from care agencies who've made the switch
"The biggest impact for us at the moment is the scheduling. Having fixed templates that we can send to the carers' phones has made a massive difference. It's probably saved us four or five hours a week on just scheduling."
"A lot of the functions to change visit times are a lot easier. We've been able to just move things into the date rather than going in and changing dates and then having to refresh it or move it all again."
“Our rota is done. We're more prepared for the next few weeks than we could have been for the next two days on our previous system, and that's the point, that's the difference it's making to our working day.”
The complete care platform
Three interfaces working as one:
Register your interest
See how Birdie’s Upgraded Rostering is the heart of smarter care.
Frequently asked questions
How does Upgraded Rostering integrate with care management?
Unlike other systems that require separate logins and manual data entry, everything in Birdie works from one platform. Care plans, schedules, tasks, and medications all connect automatically.
What training and support do you provide?
We provide comprehensive onboarding and training through the Birdie Academy, dedicated account management, and support responses in under 10 minutes.
Can it handle complicated care scenarios?
Yes. Upgraded Rostering supports multiple carer assignments, shadowing visits, flexible timing, and all the real-world complexities of care delivery.
How quickly can we get started?
Our team handles setup and migration when you switch to Birdie, typically taking 2-5 weeks depending on your agency size and requirements.
