Warning
Your homecare business may be cursed by a Frankenplatform
Frankenplatform
/ˈfraŋkənˌplatfɔːm/ (informal)
noun
What happens when you bolt together different software systems that were never designed to work as one.
Spot the Frankenplatform warning signs
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The anatomy of a Frankenplatform
What's the result of bolting together a load of different software systems that were never designed to work together?
A patchwork of tools barely held together with manual workarounds, duplicate data entry, and a load of digital duct tape.
Billing software that can't see rostering data
Finance team can’t see if visits actually happened before creating invoices
Care planning system that doesn't talk to scheduling
Care coordinators update plans that rostering never sees, so carers arrive unprepared for changed needs
Scheduling system isolated from care plans
Schedulers assign carers without knowing if they have the right skills for specific client needs
HR system disconnected from daily operations
Training records don't link to scheduling, so unqualified carers get assigned to complex visits
Compliance tool with no direct data access
Managers waste days gathering evidence from multiple systems when CQC inspectors arrive
A Frankenplatform horror story
Morning admin
Sarah spends 45 minutes entering yesterday's visit notes into two different systems
45 minutes that could be spent on care planning
Last-minute rota changes
One carer has had to go home sick, so her afternoon calls have to be covered - and now the tasks have disappeared from the visit plans
30 minutes of stressed scrambling and copy-pasting
Report generation
Ash needs data for a tender submission but has to pull it from four different systems
Two hours to create what should be a 10-minute report
Getting paid
The systems haven’t synced yet so finance can’t start the invoicing process
Waiting longer for that all-important cash
Meet the Frankenplatform tamer
Frankenplatform
5 different systems
Hours of duplicate data entry
Constant errors and reconciliation
Growth limitations
No homecare specialism
Birdie’s smart homecare technology
Built together, so it works together
Automatic data flow, so everyone’s on the same page
Real-time accuracy, so you can can spot issues early and respond quickly
Unlimited scalability
Built specially for homecare
Get these results with Birdie
56%
savings across operations
40%
profit growth on average
26%
faster alert resolution
92%
report care quality improvements
Join agencies who've escaped their Frankenplatforms for good
NHS Assured Solution
We exceed the NHS Data Security and Protection Toolkit standards, ensuring care data is protected to healthcare industry standards.
ISO 27001 Information Security Management
International standard for information security management systems, ensuring we maintain the highest levels of security controls and continuous improvement.
1,000+ agencies trust Birdie
99.9% uptime guarantee
Frequently asked questions
What is Birdie?
Birdie is the smart homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our data-powered technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to make easier, faster and safer choices for you and your clients.
What change management support do you provide?
Birdie has helped over 1,000 agencies feel confident making the switch to a new smart homecare technology. From our friendly customer success team to helpful resources, including a step-by-step implementation checklist, change management guide and extensive training academy, we’ll make getting up and running as smooth as possible. But don’t just take our word for it; see how one of our partners was able to onboard over 500 carers to Birdie.
My staff aren’t tech-savvy… Is Birdie easy to use?
Yes! We work with hundreds of agencies all over the country and we hear this concern a lot. We’ve tested Birdie repeatedly to make sure it’s user-friendly, and make the business of caring easier. The easy to use interface is many of our clients' favourite part of Birdie.
What types of care businesses use Birdie?
Birdie supports care businesses of all sizes to lead the way in care and grow to new heights with the power of data. From providers getting ready to onboard their first client to those with years of operating behind them, Birdie can support you. Franchise business or independent model? No problem. Local authority, private contracts or a mix of both? We’ve got you.