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60M+ visits delivered annually
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Why we changed: the honest story
At Birdie, we live by a few important rules: listen more than you speak, be honest (even when that’s not easy), and don’t just talk the talk — walk the walk.
A couple of years ago, we launched rostering on our built-as-one platform. It was deeply integrated with care management in a way no other platform was before, which made co-ordinating care simpler and safer.
But it wasn’t perfect. And you told us.
So we made a decision: to do better.
Built Together: Your voice, our action
Why co-development matters to us
At Birdie, we believe the best technology isn't built in isolation, it's
built in partnership.
You're on the front lines of care every day, so you know what
actually works. We bring the technical expertise, you bring the real -
world knowledge and together we create solutions that truly fit.
The Upgraded Rostering co-development story
300+ hours
Of direct agency research
50+ new features
Built from customer feedback
Hundreds of agencies
Provided input to V2 design
2,000+ hours
Of care delivered through live testing
The result? Rostering that's seamlessly integrated with your entire care business, to turn great care plans into great care delivery.
Hear from care agencies who've made the switch
Don't just take our word for it—hear from care providers who have
successfully switched to our Upgraded Rostering.
"The biggest impact for us at the moment is the scheduling. Having fixed templates that we can send to the carers' phones has made a massive difference. It's probably saved us four or five hours a week on just scheduling."
"A lot of the functions to change visit times are a lot easier. We've been able to just move things into the date rather than going in and changing dates and then having to refresh it or move it all again."
“Our rota is done. We're more prepared for the next few weeks than we could have been for the next two days on our previous system, and that's the point, that's the difference it's making to our working day.”
Proof it works
70% faster
At planning your weekly rota
40% faster
At updating visit schedules
30% faster
At creating and updating visit plans
What's Actually Different
Revolutionary templating system
Flexible multi-week client templates turn rostering from 'once a week' to 'one and done.' Create templates from 1-8 weeks that automatically populate to carers' phones, saving hours of manual work.
Effortless schedule changes
Making adjustments is now much more intuitive, especially for one-off changes. The new interface makes it easier to modify visit times and handle exceptions without the cumbersome process.
Advanced conflict detection
Upgraded rostering actively prevents scheduling conflicts before they happen, with warnings for availability clashes and conflicts with activity lists. The system flags potential issues across all aspects of care scheduling to keep you compliant and your carers protected.
Everything stays connected
Unlike systems that stitch together multiple tools creating chaos when plans change, Upgraded Rostering was built into the same platform as care management from the ground up. Everything stays in sync - schedules, care plans, tasks, medications, availability, and funding - providing a joined-up view that removes fragile handoffs.
Powerful new analytics
Unlock deeper understanding of your care delivery with real-time insights that help you make smarter, more confident business decisions about roster performance and efficiency.
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About Us
Birdie began in 2017, founded by Max, Raj, Abeed, and Gwen. Their goal is to enhance life for older adults and caregivers at home.
Careers
Birdie is key to healthtech. Our team is caring, passionate, and smart. We focus on creating a better world for older adults and succeed together.
Support
When you join us, our team becomes an extension of yours. We’re on hand to support you every step of the way.
Birdie Blog
Read the latest insights and updates from Birdie’s experts
Frequently asked questions
When will Upgraded Rostering be available?
We're currently in the final stages of development. Waitlist members will be the first to know when their migration slot opens up.
Will there be training for my team?
Absolutely. We'll provide comprehensive training and our support team will guide you through every step of the migration.
What happens to my current schedules and data?
Everything transfers seamlessly. Your existing schedules, templates, and historical data will be preserved.
How much will the upgrade cost?
If you’re already using Birdie rostering, upgraded rostering is included in your existing Birdie subscription - no additional cost for the upgrade.
Ready to transform your scheduling?
We're on a journey to smarter care, and we're looking forward to taking those next steps with you.
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52% time savings
Better continuity
Optimized routes
Happier teams