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Why we changed: the story behind the scenes
We launched rostering a couple of years ago with deep integration that made coordinating care simpler and safer. But it wasn't perfect.
So we rebuilt it from the ground up, working with our partners to make a system that's we're excited to introduce as the new heart of the Birdie system. It's now delivered over 1.5 million visits for over 7,500 care recipients.
Now it's your turn.
What's different about Upgraded Rostering?
See your whole week at a glance
The #1 most requested feature is here. Our weekly view feature displays your entire roster across seven days on a single screen, making it easier to spot coverage gaps and balance workloads. Filter by groups, transport, gender, and availability to find the right carer fast.
Revolutionary templating system
Flexible multi-week client templates turn rostering from 'once a week' to 'one and done.' Create templates from 1-8 weeks that automatically populate to carers' phones, saving hours of manual work.
Effortless schedule changes
Making adjustments is now much more intuitive, especially for one-off changes. The new interface makes it easier to modify visit times and handle exceptions without the cumbersome process.
Advanced conflict detection
Upgraded Rostering actively prevents scheduling conflicts before they happen, with warnings for availability clashes and conflicts with activity lists. The system flags potential issues across all aspects of care scheduling to keep you compliant and your carers protected.
Runs and shift pay
We've now introduced the ability to schedule your carers in runs and pay in shifts, so you can adapt to different models of service.
Powerful new analytics
Unlock deeper understanding of your care delivery with real-time insights that help you make smarter, more confident business decisions about roster performance and efficiency.
How the migration process works
We're committed to migrating you onto Upgraded Rostering smoothly and safely - with no disruption to the care you deliver.
We're working through our waitlist in a careful order; we expect to migrate the first cohort of our partners in 2026, with most partners able to migrate in 2027.
Thank you for your patience while we get to you - we'll move as quickly as we can. Here's how your migration will work:
You review your current set-up
so you're confident in the data being carried across
You and your team train on Upgraded Rostering
it's designed to be intuitive, but we want you completely confident before the switch
Birdie handles the technical migration
we do the heavy lifting for you
You do a short review of your data and visits
then you're good to go
It takes a little time and input from your team, but we're confident that it'll be worth it!
Hear from care agencies who've made the switch
Don't just take our word for it, hear from care providers who have switched to our Upgraded Rostering.
"The biggest impact for us at the moment is the scheduling. Having fixed templates that we can send to the carers' phones has made a massive difference. It's probably saved us four or five hours a week on just scheduling."
"A lot of the functions to change visit times are a lot easier. We've been able to just move things into the date rather than going in and changing dates and then having to refresh it or move it all again."
“Our rota is done. We're more prepared for the next few weeks than we could have been for the next two days on our previous system, and that's the point, that's the difference it's making to our working day.”
Proof it works
70% faster
At planning your weekly rota
40% faster
At updating visit schedules
30% faster
At creating and updating visit plans
Join the waitlist today
If you're on Birdie's legacy rostering product, drop your details here to join the waitlist to move to Upgraded Rostering
Frequently asked questions
When will Upgraded Rostering be available?
Migration slots are opening up at the end of July 2026
Will there be training for my team?
Absolutely. We'll provide comprehensive training through live webinars and an online training course to accommodate different learning styles. Our support team will be available to help you navigate the migration process and answer any questions along the way.
What happens to my current schedules and data?
Everything transfers seamlessly. Your existing schedules, templates, and historical data will be preserved.
How much will the upgrade cost?
If you’re already using Birdie rostering, Upgraded Rostering is included in your existing Birdie subscription - no additional cost for the upgrade.
Ready to transform your scheduling?
We're on a journey to smarter care, and we're looking forward to taking those next steps with you.
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