Unlock more with Birdie
You’re already doing great work, but with Birdie’s full suite of tools, you could be working even smarter.
From streamlined admin to powerful insights, unlocking all of Birdie means more time for care, less time on tasks, and a bigger impact on the people you support.
Fill in the form and our team will show you exactly how to get the most out of Birdie and transform the way your agency works every single day.
Please note: This form is for learning about new features and upgrades. For support queries or training, use the green chat icon in your agency hub or email support@birdie.care.
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Birdie Help Centre
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About Us
Birdie began in 2017, founded by Max, Raj, Abeed, and Gwen. Their goal is to enhance life for older adults and caregivers at home.
Careers
Birdie is key to healthtech. Our team is caring, passionate, and smart. We focus on creating a better world for older adults and succeed together.
Support
When you join us, our team becomes an extension of yours. We’re on hand to support you every step of the way.
Birdie Blog
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Frequently asked questions
What are the key benefits of upgrading my Birdie package?
Upgrading your package unlocks more powerful tools to help you save time, improve care quality, and grow your business. Here are some of the key features you'll get:
When you move from Starter to Core, you’ll unlock:
- Safer medication management with digital body maps to ensure accuracy.
- Deeper business insights with a free Birdie Analytics viewer license.
- Effortless CQC compliance with our essential auditing documents feature.
- Smarter scheduling with tools like ‘runs’ to help you scale your rota.
When you move from Core to Advanced, you’ll unlock:
- Instant team communication with the Message Centre.
- Intelligent care planning with automatic Assessment Recommendations.
- Outcome-focused care with tools to set and track your clients' goals.
- Advanced operational tools like Skills Matching and Pre-set Workflows to streamline your processes.
How can Birdie Analytics give me a clearer picture of my business?
Birdie Analytics is a business intelligence tool that gives you a complete overview of your business, from operations and finance to client and carer activity. By having all your data in one place, you can track and grow your business more effectively, reduce risks and be prepared for inspections.
Why would my agency find the Message Centre useful?
Message Centre eliminates GDPR risks by replacing insecure WhatsApp groups with encrypted, password-protected messaging. It also provides a complete, searchable audit trail of all communications, making CQC inspections effortless by evidencing your team's responsiveness and care coordination in one accessible place.
How does the Clinical Care add-on help manage more complex medical needs?
The Clinical Care add-on provides a toolkit to manage complex conditions, allowing you to record detailed clinical information through features like advanced eMAR, digital body maps for wound care, and specialised assessments. This enables your team to deliver a higher standard of care, effectively reduce clinical risks, and better support clients with long-term or specialised nursing needs.