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Birdie: The All-in-One Platform for Domiciliary Care

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Manage rostering, invoicing, and care delivery in our fully integrated platform..

  • All-in-one care management
    Everything you and your team need to manage outstanding care delivery, from smart assessments to medication tracking, all in one platform.
  • Security is our priority
    Birdie exceeds the NHS Data Security and Protection Toolkit (DSPT) standards, and are on the Digital Social Care Records (DSCR) Assured Solutions list.

    As part of our ongoing commitment to security, Birdie is certified to ISO 27001 and Cyber Essentials Plus.
  • Seamless switching from other platforms
"Birdie is absolutely brilliant for monitoring how well you’re doing, especially in regards to the CQC. It’s just so good to have everything in one place, ready-to go."
Tiffany Meachim
Managing Director at Walfinch Mansfield
Rated Excellent based on 252 reviews

Exceed Standards

GDPR Compliant

ISO 27001
Certified

Cyber Essentials Plus

Made for every area of homecare

Finance
Care Management
Rostering
Workforce Management
Quality & Compliance
Finance
Care Management
Rostering
Workforce Management
Quality & Compliance

Why choose Birdie?

The smart technology platform built specifically for homecare agencies.

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Enterprise-grade security and reliability

Protect sensitive client information with our ISO 27001 certified platform. With 99.9% uptime, UK-based data hosting, and comprehensive security frameworks, your operations remain safe and compliant.

Built together, works together

Most systems that claim to be 'all in one' are actually different tools that have been stitched together - so you end up having to enter data in multiple places, clunky processes and limited analytics. Birdie was designed from the ground up as one unified system. Care plans automatically connect to schedules, visits flow seamlessly to invoices, and everything works in harmony—eliminating double data entry and costly errors.

Intelligence for better outcomes

Birdie doesn't just store data—it transforms it into actionable insights. Our unique Q-Score predicts your CQC rating in real-time, while Birdie Analytics helps you identify trends before they become problems. Make informed decisions based on complete visibility across your entire operation.

Partnership, not a transaction

With Birdie, you're never left to figure things out alone. Our 10-minute response support team, quarterly success calls, and thriving community of 2,000+ care professionals ensure you have expertise on demand. We're invested in your success, not just your subscription.

The Birdie Platform

Five products one platform, so you can stop firefighting and focus on what matters most

Care more, worry less

Hear from homecare agencies who've transformed their operations with Birdie

The impact of working smarter, not harder

+20%

more hours of care delivered

+7%

increase in care recipients

+40%

average increase in profit growth

Ready to work smarter, not just harder?

Transform your homecare agency with technology that connects, informs, and supports your team every step of the way.

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99.9% uptime

99.9% uptime

99.9% uptime

99.9% uptime

Over 1,000 homecare businesses

FAQ

With rostering, care management, finance and more in one place, Birdie connects your people, processes and data, so everyone’s on the same page.

What is Birdie?

Birdie is the smart homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our data-powered technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to make easier, faster and safer choices for you and your clients.

How much does Birdie cost?

No matter your business size, we’ve designed a pricing model that treats all our partners fairly. Each of Birdie’s plans has a cost per month, which is derived from the number of hours of care your network schedules and charged at an agreed hourly rate. This helps investment in smart technology stay proportional with business expenses as your business grows and provides full transparency into how your invoice is calculated. To get a quote, please get in touch with us!

What kind of support do you offer? Do I have to pay for it?

Through years of working with care agencies, we’ve seen that online chat is the best way to get your query dealt with as quickly as possible. Birdie’s live chat means you and your team can reach out to a member of our support team and expect a response in 10 minutes or less. The best thing? It’s free. You can also access hundreds of articles through the Birdie Help Centre, talking you through the key aspects of the system. Read more about the support Birdie provides!

What is Birdie Analytics? How will it support my business?

Birdie Analytics gives access to key performance metrics and ready-made dashboards, so you can see your business in a whole new light. We take information you and your care team capture daily and compile it into easy-to-understand graphs and reporting. The result? Insights that are simple to measure, track and improve upon, so you can unlock more efficient operating, mitigate potential issues with care quality and understand business blind spots.

Is my data secure?

Birdie takes data security and privacy very seriously. We are fully compliant with the General Data Protection Regulations and Data Protection Act 2018 which ensures that your personal information is protected, handled and stored correctly. We don’t just meet, but exceed, the NHS Data Security and Protection Toolkit standards and are also certified to meet ISO27001 and Cyber Essentials Plus.

My staff aren’t tech-savvy… Is Birdie easy to use?

Yes! We work with hundreds of agencies all over the country and we hear this concern a lot. We’ve tested Birdie repeatedly to make sure it’s user-friendly, and make the business of caring easier. The easy to use interface is many of our clients' favourite part of Birdie.

What types of care businesses use Birdie?

Birdie supports care businesses of all sizes to lead the way in care and grow to new heights with the power of data. From providers getting ready to onboard their first client to those with years of operating behind them, Birdie can support you. Franchise business or independent model? No problem. Local authority, private contracts or a mix of both? We’ve got you.