See all features
Connecting

|

Message Centre

Communicate, coordinate and audit - all in one place.

Revolutionise the way you keep your care team updated and informed, wherever they are.

Build confidence

Ensure your Care Professionals always have the most recent details of their visits.

Improve responsiveness

Inform your team immediately about urgent rota changes and important client updates.

Audit with ease

Quickly surface evidence through a centralised hub for all your message.

What partners love about Birdie’s

Message Centre

Our highly-requested messaging tool helps partners quickly and effectively send updates with Care Professionals throughout their busy day.

React and respond quickly to changes

Choose whether to message one, many or all your Care Professionals about last-minute rota updates and urgent visits in a matter of seconds.

Guarantee peace of mind

Push notifications ensure messages aren’t missed and read-receipts make it easy to know that important updates have been received.

Review and surface information with ease

Clearly link all your past messages with particular visits or clients, so you can demonstrate the responsiveness and quality of your care.

Newcross
Sara Alderson
Registered Manager

"In response to any client changes that I get notified of, I contact every single one of the care team for that client - instantly - and tell them about the change. It is just being that responsive. We can prove that within minutes of receiving a change, the staff knew what was going on."

Rated Excellent based on 252 reviews

Frequently asked questions

What is the Message Centre?

Birdie's Message Centre has been designed to keeps Care Professionals informed as they go about their day, by sending notifications straight to their phones in real time. You can see whether your team have opened your notification to ensure peace of mind that they've received important or time-sensitive updates and you can also view a clear audit trail of all previous messages in one, accessible place.

What sort of messages can I send?

You can select from a range of message types, including rota updates, client updates, visit updates and HR updates, before drafting a short message. Then choose whether one, many or all of your Care Professionals receive the message before clicking send!

Will the message appear on a Care Professional’s phone?

At Birdie, we take your privacy and that of your Care Recipients seriously. Notifications will appear on a smartphone screen informing Care Professionals they have received a message. The message will be hidden to conceal any potentially sensitive information and only appear once the Birdie app has been opened.

Let us show you how birdie can help

You're the expert. You deserve home healthcare technology that motivates your team and helps you grow.

Communicate, coordinate and audit - all in one place.

Revolutionise the way you keep your care team updated and informed, wherever they are.

Build confidence

Ensure your Care Professionals always have the most recent details of their visits.

Improve responsiveness

Inform your team immediately about urgent rota changes and important client updates.

Audit with ease

Quickly surface evidence through a centralised hub for all your message.

What partners love about Birdie’s Message Centre

"In response to any client changes that I get notified of, I contact every single one of the care team for that client - instantly - and tell them about the change. It is just being that responsive. We can prove that within minutes of receiving a change, the staff knew what was going on."

Registered Manager

Newcross

Want to see what else is included?

Medication Manager is part of Birdie's Care Management product, available on the Birdie platform:

Frequently Asked Questions

What is the Message Centre?

Birdie's Message Centre has been designed to keeps Care Professionals informed as they go about their day, by sending notifications straight to their phones in real time. You can see whether your team have opened your notification to ensure peace of mind that they've received important or time-sensitive updates and you can also view a clear audit trail of all previous messages in one, accessible place.

What sort of messages can I send?

You can select from a range of message types, including rota updates, client updates, visit updates and HR updates, before drafting a short message. Then choose whether one, many or all of your Care Professionals receive the message before clicking send!

Will the message appear on a Care Professional’s phone?

At Birdie, we take your privacy and that of your Care Recipients seriously. Notifications will appear on a smartphone screen informing Care Professionals they have received a message. The message will be hidden to conceal any potentially sensitive information and only appear once the Birdie app has been opened.

Product roadmap

We’re committed to being transparent with our partners, whose feedback is vital to building products that solve real challenges in care. Check out our public roadmap to see what we're up to right now!

View product roadmap

Ready to see if Birdie might be a fit for your business?

At Birdie, we believe technology should be a catalyst for real change. That's why we're committed to helping homecare providers of any size realise ambitious goals.

Join the 1,000 agencies using Birdie's homecare technology to deliver over 30 million visits per year.

Join Flock: The social care community

Social media, for social care.
Join Flock, the online network for social care that gives you free events, courses, meet-ups and much more.