Carer of the Week

Introducing the Birdie Carer of the Week: Michelle Stanley

Each and every day there are an army of dedicated care staff going the extra mile to make someone’s life better. Never before has their hard work, tenacity and positive attitude been more important. We asked our partner agencies to nominate their very own frontline care heroes, those going the extra mile every day to deliver the best care. We’re excited to introduce you to our next Carer of the Week, Michelle Stanley from Prioritising People's Lives. Read on to discover her story...

carer of the week with a rosette badge

"Michelle has been exceptional in managing having two supervisors ill and covering their shifts, travelling very far to help other branches, as well as looking after her family. Michelle has not taken a single day off and continues to juggle care for her clients and father regularly."

Joanne Sutcliffe, Care Manager, Prioritising People's Lives

“Michelle, how are you coping with COVID-19?”

"Taking it day by day so coping well. As long as we have PPE, we and our clients are safe.  So we're plodding on with work to keep on caring. I'm not taking any time off because I love my job."

“What's the biggest challenge you've faced?”

"Keeping everyone safe, making sure clients have essentials at home as not all can go outside. They feel isolated and can’t see their families. Myself and the other carers have been face-timing client's family members when we visit the client so they are able to see their loved ones and feel like they're near. I also miss seeing my grandma who doesn't live far but can't see her due to social distancing. I Facebook call her regularly."

“How do you keep positive?”

“You just gotta keep carrying on with work. There's not much else you can do since it's out of anybody's control! We can't change anything. But, I try to keep distracted by working, filling out assessments, etc.”

"How do you maintain a work-life balance?"

"We have an availability form where each staff member writes when they are available and PPL have been great at upholding this to make sure everyone gets some time to rest and spend time with their families."

“Do you have a support system?”

"My husband is now at home with the kids who are now being homeschooled. So, they keep me busy at home. We always have tea together and the school has made courtesy calls to my kids which is nice. PPL also allow the staff to alternate weekends off."

“Does Birdie help make it easier?”

"Yes, definitely. It makes the meds a lot easier to administer and see as scheduled, blister packs, and PRNs are there to see - you can't miss it. All the observations regarding mood, mental health, food etc, is all there for you to know and understand before the call and as an admin checking to see any abnormalities. Also, if there is anything wrong, it alerts the office straight away to action. I used the COVID-19 Symptom checker just now to flag that a vulnerable client could be symptomatic so the office sees it and takes relevant steps..."

A message to all carers from Michelle...

"Doing something small makes a big difference in someones lives. Carers go unnoticed and it would be nice to be recognised for the work we do. I'd like to thank you all for your appreciation. I hope everyone stays safe and well"

We’d like to say a huge well done to Michelle, and thank you for doing the work you do. We’ll be posting a Carer of the Week each and every week so make sure you’re following us on Twitter, Facebook, Linkedin, Instagram to see the winners.

Want to make your own nomination? Email: